Trains from Chester Train Station
to Derby Road (Ipswich)
From £65.50
Chester Train Station to Derby Road (Ipswich)by train on average takes 7 hrs 4 mins
Chester Train Station to Derby Road (Ipswich) one way only
Cheapest Advance Single
from £65.50
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 70 minutes
- First train leaves Chester Train Station at 04:48
- Last train leaves Chester Train Station at 15:27
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Chester to Derby Road (Ipswich) train times
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Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Platforms 4-7.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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Derby Road (Ipswich) facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
-
Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stop on Derby Road (as indicated by the Rail Replacement Bus Stop signs), in between the station entrance and the Station Hotel on Foxhall Road.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich) - Between the entrance on to the platform and the waiting shelter, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Felixstowe) - Between the entrance on to the platform and the waiting shelter, fixed to the grey post beneath the customer information screen
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Ticket gatesNo
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Bicycle Facilities
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Spaces6
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ShelteredNo
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CctvNo
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Location
There is one cycle stand on Platform 1 (for trains towards Ipswich), just along from the waiting shelter. There are also two cycle stands on Platform 2 (for trains towards Felixstowe), located in between the ramp/steps that lead to/from the platform and the former station buildings.
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswich
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Accessible toiletsNo
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Step Free Access
This station has step free access for each platform from the roadside. Step free access between the platforms is via the road bridge and there is approximately 100 metres between the two entrances.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
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Ticket GatesNo
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Impaired Mobility Set DownNo
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