Chester to Diss Train Tickets & Timetables

Chester Train Station to Dissby train on average takes 4 hrs 42 mins

Chester Train Station to Diss one way only

Cheapest Advance Single from £68.00

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 47 minutes
First train leaves Chester Train Station at 04:46
Last train leaves Chester Train Station at 19:54

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Chester to Diss train times

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Station Message

Coming soon: TfW Penalty Fare Zone Expansion

From Monday 18 November 2024, this station will be within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Chester Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Coffee shop - Costa Coffee.
  Buffet.
  Public House/Bar.
- Toilets
  
  Yes
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester station
- Post Box
  
  Yes
  
  Located on the platform(s).
- Atm Machine
  
  No
- Shops
  
  Yes
  
  There is a WHSmith located on the main concourse.
- Rail replacement locations
  
  The rail replacement bus stop is the local bus stop at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 113
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
- Car Park 2
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 123
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
Bicycle Facilities
- Spaces
  
  76
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
- Staff help available opening hours
  
  Mon-Sun 03:00 to 01:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
  
  Outside the station.
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Step Free Access
  
  Category A.
  Step free access is available to all platforms via lifts.
- Ticket Gates
  
  Yes
  
  Wide aisle gates available.
- Impaired Mobility Set Down
  
  No
  
  There's an unmarked location, outside the station.
- Wheelchairs Available
  
  Yes

Station Message

July 2024: Due to some current staffing vacancies within our team that work at Diss station, customers may find the ticket office closed at times when it would usually be open. We apologise in advance for any inconvenience while we are actively recruiting and training some new colleagues to join the team.

Diss facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for LE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's.
- Station Buffet
  
  Yes
  
  Coffeelink
- Toilets
  
  Yes
  
  The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
- Accessible toilets
  
  Yes
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
- Post Box
  
  Yes
- Rail replacement locations
  
  Rail replacement bus services pick up and drop off in the station car park.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30
- Accessible toilets
  
  Yes
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.greateranglia.co.uk/lost-property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Information from staff at this station is available during scheduled staffing hours, as above. Help points are also available for customers to use 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  Yes
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards London) - In between the entrances to Coffee Link and the male toilets, fixed to the platform-facing wall of the station building
  - Platform 2 (for trains towards Norwich) - Next to the ticket machine and the waiting room, fixed to the platform-facing wall of the station building
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.ncp.co.uk/find-a-car-park/car-parks/diss-station-g-anglia/
  
  0345 050 7080
- Operator Name
  
  National Car Parks Ltd
- Name
  
  Station Car Park
- Spaces
  
  261
- Charges
  
  Off-peak: £5.00
  Per Hour: £1.00
  Daily: £6.00
  Weekly: £30.00
  Monthly: £115.00
  Three Monthly: £329.00
  Annual: £1,152.00
  Saturday: £4.00
  Sunday: £4.00
  Note:
  £12.00 Weekend fare (from 1000 Friday - 0400 Monday)
  £53.00 Flexi ticket
- Number Accessible Spaces
  
  14
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich).
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 028 28 78
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using one of the two Help Points at this station
- Staff help available opening hours
  
  Mon-Sat 05:00 to 22:00
  Sun 07:00 to 22:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Nearest stations with more facilities
  
  Ipswich
  
  Norwich
- Accessible toilets
  
  Yes
- Step Free Access
  
  This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey.
  This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Chester Train Stationto DissFrom £68.00

Chester Train Station to Dissby train on average takes 4 hrs 42 mins

Chester Train Station to Diss one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester to Diss train times

Station Message

Chester Train Station facilities

Notes

Website

Opening Times

Notes

Website

Opening Times

Station Message

Diss facilities

Northern App

Northern App

Trains from Chester Train Station
to Diss
From £68.00