Trains from Chester Train Station
to Gatwick Airport
From £60.00
Chester Train Station to Gatwick Airportby train on average takes 3 hrs 35 mins
Chester Train Station to Gatwick Airport one way only
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Route info - Did you know!
- Trains depart every 47 minutes
- First train leaves Chester Train Station at 04:46
- Last train leaves Chester Train Station at 20:55
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Chester to Gatwick Airport train times
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Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Platforms 4-7.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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Gatwick Airport facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine.
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Southern or Thameslink 'Key' smartcards, please visit their websites.
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Penalty Fares
Url: https://www.gatwickexpress.com/travel-information/on-board/penalty-faresSNTLGX
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Luggage
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Annotation
Available in the airport terminal. Visit the London Gatwick Airport website for more information.
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Contact Details
Available in the airport terminal. Visit the London Gatwick Airport website for more information.
Url: https://www.gatwickairport.com/premium-services/luggage-storage.html -
AvailableYes
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomYes
Heated waiting areas are available on platforms
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TrolleysYes
Luggage trolleys are available in the airport terminal. However, these are not available or allowed on the station platforms.
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Station BuffetYes
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ToiletsYes
Platforms 1 and 2 and within the airport terminal.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Gatwick Express website.
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Post BoxYes
Located in the Airport Terminal
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Atm MachineYes
Located outside the station as well as on concourse
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Bureau De ChangeYes
Available in the airport terminal.
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ShopsYes
Available in the airport terminal.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/763iUfPbBQb9TyeeS2Wza2/881e3d65df09a37dd2852ad3674d6135/2023-09_CI_GX_RRB_GTW_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Platforms 1 and 2 and within the airport terminal.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
If you have lost something at our station or onboard our trains, please visit our website and use the webform to register your lost item.
Some of our trains serve stations which are managed by other train operators (see below) or other operators services will call at Gatwick Airport. You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details0345 850 1530
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AvailableYes
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Operator NameGatwick Express Lost Property
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Information Available From StaffYes - from help point
Yes - from information point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.gatwickairport.com/parking.html
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Operator NameGatwick Airport
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NameAirport Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Blue Badge parking spaces are available at Gatwick Airport.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.gatwickexpress.com/help-and-support/contact-us -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. On-train staff are also available to assist you on and off some services.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopNo
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The assistance meeting point is at the assistance desk on the main concourse.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information.
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Wheelchairs AvailableYes
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