Trains from Chester Train Station
to London Charing Cross
From £36.00
Chester Train Station to London Charing Crossby train on average takes 2 hrs 52 mins
Chester Train Station to London Charing Cross one way only
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Route info - Did you know!
- Trains depart every 47 minutes
- First train leaves Chester Train Station at 04:46
- Last train leaves Chester Train Station at 21:34
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Chester to London Charing Cross train times
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Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Platforms 4-7.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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Station Message
"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"ЛOn weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.
London Charing Cross facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations020 3468 4662 -
AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomYes
All platforms are partially or fully covered with a canopy.
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TrolleysYes
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Station BuffetYes
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ToiletsYes
Located on the central passage in the main concourse.
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Accessible toiletsYes
Located on the central passage in the main concourse. Radar key for accessible toilets
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Baby ChangeYes
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TelephonesYes
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Wi Fi
-
Atm MachineYes
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ShopsYes
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CCTVYes
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Toilets
-
AvailableYes
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Location
Located on the central passage in the main concourse.
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Accessible toiletsYes
Located on the central passage in the main concourse. Radar key for accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from information point
Yes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
To be confirmed by station operator.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces20
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ShelteredNo
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CctvYes
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Location
Within car park and station forecourt
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Annotation
10 bike bars which can accommodate two bikes each
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
On the concourse in front of the ticket office.
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Height Adjusted Ticket Office CounterYes
All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are located outside the front of the station
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Accessible Public Telephones
On the central passage in the main concourse
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Accessible toiletsYes
Located on the central passage in the main concourse. Radar key for accessible toilets
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Step Free Access
Yes, the station is all on one level and all platforms are reachable by disabled passengers.
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Ticket GatesYes
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set DownYes
Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
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Wheelchairs AvailableYes
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