Trains from Chester Train Station
to London Euston
From £36.00
Chester Train Station to London Eustonby train on average takes 2 hrs 40 mins
Chester Train Station to London Euston one way only
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Route info - Did you know!
- Trains depart every 58 minutes
- First train leaves Chester Train Station at 03:39
- Last train leaves Chester Train Station at 21:34
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Chester to London Euston train times
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Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysYes
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Station BuffetYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Platforms 4-7.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Platforms 4-7.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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London Euston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster Cards can be bought and topped up at the Underground station.
Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.
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Smartcard IssuedNo
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Smartcard ValidatorNo
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations020 3468 4670 -
AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkNo
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First Class Lounge
Located
Located on first floor, accessed via balcony.
Step free to access
Yes a platform lift for mobility impaired customers.
Refreshments
First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.
Lounge Availability
You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.
Tickets Accepted:
Avanti West Coast: Business, First Open or Advance First tickets.
Caledonian Sleeper: First tickets.
You can only enter the lounge on the travel date shown on your ticket.
Please note that London Northwestern Railway first class tickets are not valid in this lounge.
Concessions for Standard Class sleeper customers
No
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Seated AreaNo
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Waiting RoomYes
Located by the entrance to platforms 16-18
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TrolleysYes
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Station BuffetYes
Coffee shop Caf├® Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
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ToiletsYes
These are located by the entrance to platforms 1-3
There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
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Accessible toiletsYes
These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
Find WiFi Hotspots around London Euston station
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Post BoxYes
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Tourist InformationYes
Transport for London Visitor Centre I located on the main concourse.
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Atm MachineYes
Located outside the station Located on concourse Located outside main entrance
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ShopsYes
Wide range of shops - see the Station Plan map.
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Rail replacement locations
Go to Platform 2, there is a gate adjacent to the station from the main road.
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CCTVYes
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Toilets
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AvailableYes
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Location
These are located by the entrance to platforms 1-3
There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
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Accessible toiletsYes
These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
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Wifi
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Annotation
Find WiFi Hotspots around London Euston station
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.lostproperty.org/?sec=10330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.
Monday-Saturday 07:00-23:00Sunday 08:00-23:00
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Ticket gatesYes
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Bicycle Facilities
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Spaces415
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ShelteredYes
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CctvYes
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Location
On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday.
Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:
- Avanti West Coast - 0800 0158 123, textphone 0800 0158 124
- London Northwestern Railway - 0800 092 4260, textphone 0844 811 0134
- London Overground - 0343 222 1234, textphone 020 3031 9331
- Caledonian Sleeper - 0330 060 0500, textphone 18001 0330 060 0500
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Staff help available opening hoursMon-Thu 04:30 to 01:30
Fri,Sat 04:30 to 02:00
Sun 05:15 to 01:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
Mobility Assistance will help passengers buying tickets if required.
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Height Adjusted Ticket Office CounterYes
Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.
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Ramp For Train AccessYes
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Accessible Taxis
The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.
You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.
The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
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Accessible toiletsYes
These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
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Step Free Access
Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.
Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.
For more information on the accessibility on London Transport click here.
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Ticket GatesYes
There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.
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Impaired Mobility Set DownYes
Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.
- Avanti West Coast - 0800 0158 123, textphone 0800 0158 124
- London Northwestern Railway - 0800 092 4260, textphone 0844 811 0134
- London Overground - 0343 222 1234, textphone 020 3031 9331
- Caledonian Sleeper - 0330 060 0500, textphone 18001 0330 060 0500
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Wheelchairs AvailableYes
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First Class lounge
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Details
Located
Located on first floor, accessed via balcony.
Step free to access
Yes a platform lift for mobility impaired customers.
Refreshments
First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.
Lounge Availability
You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.
Tickets Accepted:
Avanti West Coast: Business, First Open or Advance First tickets.
Caledonian Sleeper: First tickets.
You can only enter the lounge on the travel date shown on your ticket.
Please note that London Northwestern Railway first class tickets are not valid in this lounge.
Concessions for Standard Class sleeper customers
No
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