Chester to London Waterloo Train Tickets & Timetables

Chester Train Station to London Waterlooby train on average takes 4 hrs 5 mins

Chester Train Station to London Waterloo one way only

Cheapest Advance Single from £39.00

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 30 minutes
First train leaves Chester Train Station at 04:46
Last train leaves Chester Train Station at 21:34

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Chester to London Waterloo train times

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Chester Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Coffee shop - Costa Coffee.
  Buffet.
  Public House/Bar.
- Toilets
  
  Yes
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester station
- Post Box
  
  Yes
  
  Located on the platform(s).
- Atm Machine
  
  No
- Shops
  
  Yes
  
  There is a WHSmith located on the main concourse.
- Rail replacement locations
  
  The rail replacement bus stop is the local bus stop at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 113
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
- Car Park 2
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 123
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
Bicycle Facilities
- Spaces
  
  76
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
- Staff help available opening hours
  
  Mon-Sun 03:00 to 01:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
  
  Outside the station.
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Step Free Access
  
  Category A.
  Step free access is available to all platforms via lifts.
- Ticket Gates
  
  Yes
  
  Wide aisle gates available.
- Impaired Mobility Set Down
  
  No
  
  There's an unmarked location, outside the station.
- Wheelchairs Available
  
  Yes

Station Message

The following escalators are out of use at London Waterloo station:

The escalator at exit 2 is out of service.

Access to Jubilee line can be made via the alternative escalators at Exit 2.

The escalator on platform 20 is out of service.

Access to the siding or platform 20 can be made via lift, main concourse or alternative escalator on platform 20.

London Waterloo facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  London Waterloo ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Travelcard
  
  Zone 1
- Penalty Fares
  
  Penalty fares apply for NR
Luggage
- Contact Details
  
  https://www.left-baggage.co.uk/index/locations
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  All platforms are partially or fully covered with a canopy.
- Station Buffet
  
  Yes
  
  Station concourse
- Toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Free public Wi-Fi is available at the station
- Post Box
  
  Yes
  
  Located on the concourse
- Atm Machine
  
  Yes
  
  Located on concourse
- Shops
  
  Yes
  
  A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
Wifi
- Annotation
  
  Free public Wi-Fi is available at the station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.southwesternrailway.com/contact-and-help/lost-property
  
  0207 401 7861
- Operator Name
  
  South Western Railway
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Please be aware that the station is closed to the public overnight with no waiting facilities available.
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse.
  Staffed information points are located on the main concourse until 21:00 daily.
  A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0345 165 2030
- Operator Name
  
  APCOA Parking (UK) Limited
- Name
  
  Station Car Park
- Spaces
  
  27
- Number Accessible Spaces
  
  2
- Accessible Spaces Note
  
  Parking is free for disabled passengers parking in disabled spaces displaying a valid International Blue Badge
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  573
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  Cycle storage is located outside exit 3 on Station Approach / Cab Road.
  Also available:
  - on platforms 9 and 10
  - on platforms 11 and 12
- Annotation
  
  Please return to your bike within 2 weeks. Abandoned cycles are regularly removed from the racks and those that remain unclaimed are sent for disposal or donated to charitable schemes.
- Type
  
  Stands
  Racks
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Please visit the information point in the centre of the concourse for information and assistance.
  Disability assistance can be arranged in advance by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing [email protected]
  It is preferred if assistance is arranged 24 hours in advance.
- Staff help available opening hours
  
  Mon-Fri 04:45 to 01:05
  Sat 04:45 to 01:50
  Sun 05:45 to 01:05
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Step Free Access
  
  There is step free access from the main concourse to all platforms, shops and facilities.
  Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
- Ticket Gates
  Yes
  - There are ticket gates to all platforms.
  - All platforms can be accessed by wide ticket gates.
- Impaired Mobility Set Down
  
  Yes
  
  Accessible bays are available near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)
- Wheelchairs Available
  
  Yes

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Trains from Chester Train Stationto London WaterlooFrom £39.00

Chester Train Station to London Waterlooby train on average takes 4 hrs 5 mins

Chester Train Station to London Waterloo one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester to London Waterloo train times

Station Message

Chester Train Station facilities

Notes

Website

Opening Times

Notes

Website

Opening Times

Station Message

London Waterloo facilities

Northern App

Northern App

Trains from Chester Train Station
to London Waterloo
From £39.00