Chester to New Cross Gate Train Tickets & Timetables

Chester Train Station to New Cross Gateby train on average takes 3 hrs 24 mins

Chester Train Station to New Cross Gate one way only

Cheapest Advance Single from £53.50

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 41 minutes
First train leaves Chester Train Station at 04:46
Last train leaves Chester Train Station at 19:54

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Chester to New Cross Gate train times

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Chester Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Coffee shop - Costa Coffee.
  Buffet.
  Public House/Bar.
- Toilets
  
  Yes
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Chester station
- Post Box
  
  Yes
  
  Located on the platform(s).
- Atm Machine
  
  No
- Shops
  
  Yes
  
  There is a WHSmith located on the main concourse.
- Rail replacement locations
  
  The rail replacement bus stop is the local bus stop at the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 113
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
- Car Park 2
  
  Notes
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 123
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Website
  https://www.apcoa.co.uk/tfwr
  Opening Times
  Mon-Sun 24h
Bicycle Facilities
- Spaces
  
  76
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
- Staff help available opening hours
  
  Mon-Sun 03:00 to 01:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
  
  Outside the station.
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  Platforms 4-7.
- Step Free Access
  
  Category A.
  Step free access is available to all platforms via lifts.
- Ticket Gates
  
  Yes
  
  Wide aisle gates available.
- Impaired Mobility Set Down
  
  No
  
  There's an unmarked location, outside the station.
- Wheelchairs Available
  
  Yes

New Cross Gate facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Travelcard
  
  Zone 2
- Penalty Fares
  
  Penalty fares apply for LO
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  Yes
  
  Coffee shop
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around New Cross Gate station
- Shops
  
  Yes
- Rail replacement locations
  
  Use bus stop R in New Cross Road for buses towards Canada Water, Dalston Junction/Dalston Kingsland, Crystal Palace, West Croydon, East Croydon, Norwood Junction and Sutton
  Use bus stop Q in New Cross Road for buses towards London Bridge
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Wifi
- Annotation
  
  Find WiFi Hotspots around New Cross Gate station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Customer service staff are available from first train until last, 7 days a week
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  Yes
Accessibility
- Helpline
  
  0343 222 1234
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Fri 05:55 to 20:30
  Sat 06:10 to 20:30
  Sun 06:55 to 21:10
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
- Accessible toilets
  
  No
- Step Free Access
  
  Step-free access to all platforms from concourse. One step from street to Ticket Office only.
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Chester Train Stationto New Cross GateFrom £53.50

Chester Train Station to New Cross Gateby train on average takes 3 hrs 24 mins

Chester Train Station to New Cross Gate one way only

Quick Links

Route info - Did you know!

Book your tickets

Chester to New Cross Gate train times

Station Message

Chester Train Station facilities

Notes

Website

Opening Times

Notes

Website

Opening Times

New Cross Gate facilities

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Trains from Chester Train Station
to New Cross Gate
From £53.50