Trains from Chesterfield
to Pilning
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Station Message
Roadworks near Chesterfield StationFrom Friday 4 October to Friday 28 February, Crow Lane will be closed at the junction with Tapton Terrace whilst Network Rail carry out work. Diversionary routes are in place and you may need to allow extra time to travel to Chesterfield station. More information on the road closure here.
Chesterfield facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
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TrolleysYes
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Station BuffetYes
Cafe and Vending Machine
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineYes
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Rail replacement locations
Coaches leave from the front of the station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
This station has Secure Stations Accreditation.
Url: https://www.nationalrail.co.uk/03457 125 678 -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces425
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ChargesOff-peak: £6.00
Daily: £12.00
Weekly: £36.00
Monthly: £120.00
Three Monthly: £324.00
Annual: £1,200.00
Saturday: £6.00
Sunday: £6.00
Note:This station has Secure Stations Accreditation.
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Number Accessible Spaces20
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces80
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ShelteredYes
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CctvYes
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Location
Station front, platform 1
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TypeStands
Racks
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
05.00 - 01.15 Monday to Friday
05.00 - 00.20 Saturday and Sunday
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Category A. This station has step free access. There is a subway and lift to platforms. This station has tactile paving at the edge of all platforms, also at the foot and top of each stairwell.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Station Message
This station has an extremely sparse service - currently only two trains, on Saturdays only and only in the eastbound direction.
There is no service whatsoever westbound towards Wales. Customers wishing to travel westbound will first need to take either of these two services eastbound and change at Filton Abbey Wood. Customers wishing to alight here travelling from the east will need to travel through to Newport (South Wales) and then travel back.
Alternatively, a much more frequent service is available to and from Patchway or Severn Beach station.
Pilning facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
Find WiFi Hotspots near this station
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Rail replacement locations
Front of the station (served by Taxis only)
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Annotation
Whether you"Öve lost something on one of our trains or at a station, we"Öll do our best to find it for you. Once we"Öve got your details, we"Öll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/BS35 4JT -
Operator NameNone
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NameStation Car Park
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Spaces10
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
No
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Accessible toiletsNo
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Step Free Access
Step Free Category A station - This station has step free access to the platform. Only one platform in use.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance
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Wheelchairs AvailableNo
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