Trains from Congleton Train Station
to West Hampstead Thameslink
From £48.50
Congleton Train Station to West Hampstead Thameslinkby train on average takes 2 hrs 50 mins
Congleton Train Station to West Hampstead Thameslink one way only
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Route info - Did you know!
- Trains depart every 45 minutes
- First train leaves Congleton Train Station at 06:23
- Last train leaves Congleton Train Station at 21:25
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Congleton to West Hampstead Thameslink train times
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Congleton Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting room available during booking office hours, and canopies at all times
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
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Rail replacement locations
Pick Up / Drop Off at the bus stop at the top of the station approach road.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces35
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ChargesDaily: £3.00
Note:Up to 2 hours ( No Return) £2
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Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces17
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ShelteredYes
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CctvNo
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Location
Next to car park
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TypeRacks
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 13:40
Sat 07:30 to 13:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to assist disabled passengers with tickets and information.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The lifts are out of order between platform 4 and the footbridge at West Hampstead Thameslink station.
West Hampstead Thameslink facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 2
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
There is a heated waiting areas on platform 1. Unheated shelters are available on platforms 2, 3 & 4.
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Station BuffetYes
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ToiletsYes
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
ATM located in station entrance
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3sw3gzfuJBn7JjmsSzDjpj/76f3433ee96f1c8c7e9fb6e892e4489a/2023-09_CI_TL_RRB_WHP_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsNo
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces42
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ShelteredNo
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CctvYes
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Location
Top of stairs by Platform 1
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TypeStands
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the main entrance of the station next to bike rack and ticket machines
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Ticket GatesYes
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Impaired Mobility Set DownYes
At the entrance on Iverson Road.
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Wheelchairs AvailableYes
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