Crewe to Birmingham New Street Train Tickets & Timetables

Crewe Train Station to Birmingham New Streetby train on average takes 1 hrs 18 mins

Crewe Train Station to Birmingham New Street one way only

Cheapest Advance Single from £8.90

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 22 minutes
First train leaves Crewe Train Station at 04:46
Last train leaves Crewe Train Station at 22:19

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Crewe to Birmingham New Street train times

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Station Message

Christmas and New Year 2024 / 2025

Major engineering work will be taking place affecting journeys via Crewe from Friday 27 December to Thursday 2 January inclusive. More information can be found on our engineering page.

Crewe Train Station facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty Fares
  
  Penalty fares apply for VT
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  Location
  On the concourse above platform 5.
  To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
- Seated Area
  
  Yes
- Waiting Room
  
  Platform 5 and Platform 6 as well as the Calm Corner on Platform 5
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Shops and cafes available on P1-5 an P6-11 including the concourse
- Toilets
  
  Yes
  
  The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
  Toilet opening times :
  "ï"ï"ï"ï"ï"ï"ïMonday to Friday: 04.00am - 02.00am
  Saturday: 04.00am - 02.00am
  Sunday: 06.00am - 02.00am
- Accessible toilets
  
  An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Crewe station
- Post Box
  
  Yes
- Atm Machine
  
  Yes
- Shops
  
  Yes
- Rail replacement locations
  
  Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
  Toilet opening times :
  "ï"ï"ï"ï"ï"ï"ïMonday to Friday: 04.00am - 02.00am
  Saturday: 04.00am - 02.00am
  Sunday: 06.00am - 02.00am
- Accessible toilets
  
  An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Available
  
  Yes
- Operator Name
  
  Avanti West Coast Lost Property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Parking
- Car Park 1
  
  Notes
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Pedley Street ( Car Park 1)
  Spaces: 525
  
  Number Accessible Spaces: 18
  Accessible Car Park Equipment: No
  Cctv: Yes
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Monthly: £132.00
  Three Monthly: £374.00
  Annual: £1,200.00
  Saturday: £5.50
  Sunday: £5.50
  Note:
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
  Different rates apply to non rail users, please speak to a member of staff.
- Car Park 2
  
  Notes
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Operator Name: Avanti West Coast
  Name: Weston Road ( Car Park 2)
  Spaces: 254
  
  Number Accessible Spaces: 14
  Accessible Car Park Equipment: Yes
  Cctv: No
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Daily: £12.50
  Saturday: £5.50
  Sunday: £5.50
  Note:
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
  Different rates apply to non rail users, please speak to a member of staff.
Bicycle Facilities
- Spaces
  
  186
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  all platforms
- Annotation
  
  10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)
  22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)
  20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)
  22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)
  17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)
  5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)
  Short Stay Car Park Pedley Street 18 spaces
  Weston Road Car Park 10 spaces
- Type
  
  Stands
Accessibility
- Helpline
  
  08000 158 123 (08000 158 124 Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening hours
  
  Mon-Sun 24h
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
- Step Free Access
  
  Category A - This station has step-free access to all platforms
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  Location
  On the concourse above platform 5.
  To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

Birmingham New Street facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for WM, LN, XC, VT
Luggage
- Contact Details
  
  Url: https://www.left-baggage.co.uk/index/locations
  
  0121 314 0901
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  Located
  On the paid concourse between Platforms 3 & 4
  Tickets Accepted
  Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
  Facilities
  Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
  Refreshments
  Tea, coffee, soft drinks.
  Wi-Fi
  Wi-Fi is available
  Showers
  No showers are available
- Seated Area
  
  No
- Waiting Room
  
  Yes
  
  There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
- Station Buffet
  
  Yes
  
  Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
- Toilets
  Yes
  Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
  These are located between:
  - Platforms 2 - 3a (Blue Lounge)
  - Platforms 10 - 11a (Yellow Lounge)
  - Platforms 10 - 11b (Red Lounge)
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
- Baby Change
  
  Yes
  
  Female toilets,Male toilets
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Birmingham New Street station
- Post Box
  
  No
  
  No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
- Atm Machine
  
  Yes
  
  ATM machines are located on the paid concourse
- Shops
  Yes
  - Boots located on the main concourse, before the ticket barrier
  - Camden Food located beyond the ticket barrier
  - Costa located beyond the ticket barrier next to Platform 5b escalator
  - Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
  - M&S Food located on the main concourse
  - Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
  - The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
  - W H Smith located on the main concourse, before the ticket barrier
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
  These are located between:
  - Platforms 2 - 3a (Blue Lounge)
  - Platforms 10 - 11a (Yellow Lounge)
  - Platforms 10 - 11b (Red Lounge)
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
Wifi
- Annotation
  
  Find WiFi Hotspots around Birmingham New Street station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: http://www.lostproperty.org/locations.php
  
  0330 024 0215
- Operator Name
  
  Excess Baggage Company
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Available at Customer Reception and station floorwalkers
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: http://www.apcoa.co.uk
  
  0345 077 4224
- Operator Name
  
  APCOA Parking (UK) Limited
- Name
  
  Short Stay Car Park
- Spaces
  
  38
- Number Accessible Spaces
  
  0
- Accessible Spaces Note
  
  There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  58
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Annotation
  
  If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
- Type
  
  Stands
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  Journey Care assistance is available prior to travel via the relevant Train Operator:
  - Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
  - CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
  - London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
  - Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
  We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
  However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
- Staff help available opening hours
  
  Mon-Sun 07:30 to 23:59
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
  
  Staff available to assist where required.
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Floorwalkers are available to assist all customers
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Taxis drop off within the 'drop & go' off the Hill Street entrance.
  The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
  All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
  For more information visit Traintaxi
- Accessible Public Telephones
  
  Located opposite Network Rail Reception on the main concourse
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
- Step Free Access
  
  The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
  All platforms have lifts and escalators
- Ticket Gates
  
  Yes
  
  Wide gates are available for wheelchair users, buggy's and passengers with luggage.
- Impaired Mobility Set Down
  Yes
  Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
  Alternatively, please contact Passenger Assist of the relevant train operator:
  - West Midlands Railway - 0800 024 8998
  - Avanti West Coast - 0800 0158 123
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  Located
  On the paid concourse between Platforms 3 & 4
  Tickets Accepted
  Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
  Facilities
  Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
  Refreshments
  Tea, coffee, soft drinks.
  Wi-Fi
  Wi-Fi is available
  Showers
  No showers are available

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Trains from Crewe Train Stationto Birmingham New StreetFrom £8.90

Crewe Train Station to Birmingham New Streetby train on average takes 1 hrs 18 mins

Crewe Train Station to Birmingham New Street one way only

Quick Links

Route info - Did you know!

Book your tickets

Crewe to Birmingham New Street train times

Station Message

Crewe Train Station facilities

Notes

Website

Opening Times

Charges

Notes

Website

Opening Times

Charges

Birmingham New Street facilities

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Trains from Crewe Train Station
to Birmingham New Street
From £8.90