Trains from Cross Gates
to Byfleet & New Haw
From £53.10
Cross Gates to Byfleet & New Hawby train on average takes 4 hrs 11 mins
Cross Gates to Byfleet & New Haw one way only
Cheapest Advance Single
from £53.10
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 31 minutes
- First train leaves Cross Gates at 06:16
- Last train leaves Cross Gates at 20:16
Book your tickets
Cross Gates to Byfleet & New Haw train times
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Cross Gates facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
None
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Station BuffetYes
new community cafe opened in 2019.
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Station Rd in front of Floorstore (towards York) & bus stop opposite the Cross Gates Centre (towards Leeds).
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces15
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ShelteredNo
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CctvYes
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Location
Next to entrance
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Annotation
5 cycle lockers and 10 cycle stand parking spaces
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:05 to 14:15
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
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Ramp For Train AccessYes
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Nearest stations with more facilitiesLeedsGarforth
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
Access to platforms 1 and 2 is by ramps. Step free access from the car park to the station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownYes
Step free access from the car park to the station entrance
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Byfleet & New Haw facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Byfleet & New Haw ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Station Cafe on Platform 1
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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Rail replacement locations
Towards Woking from Weybridge: Byfleet Road (A318) Bus Stop B on New Haw side of Railway Bridge
Towards Weybridge and Addlestone (and towards Woking from Addlestone): Byfleet Road (A318) Bus Stop A on New Haw side of Railway Bridge
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CCTVYes
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Toilets
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Accessible toiletsNo
N/A
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Byfleet and New Haw.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Customer Help points are located on every platform
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Ticket gatesNo
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Bicycle Facilities
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Spaces34
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ShelteredNo
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CctvYes
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesWeybridgeWoking
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Accessible toiletsNo
N/A
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Step Free Access
Step-free category C station. Steps to both platforms.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.