Trains from Dunston
to Acton Main Line
Book your tickets
Dunston facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaNo
-
Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsAnnouncements
-
Customer Help PointsYes
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
CctvYes
-
Location
On the platform
-
TypeStands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableNo
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Ramp For Train AccessYes
-
Nearest stations with more facilitiesMetroCentre
-
Accessible toiletsNo
-
Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
Acton Main Line facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Oystercard TopupYes
-
Oyster Comments
Oyster cards can only be purchased from a ticket machine.
Zone 3
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Smartcard Comments
Travelling with Contactless is available.
-
TravelcardZone 3
-
Penalty FaresPenalty fares apply for LO
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
Waiting Shelter located on platform 3&4 along with Multiple uncovered seats available on across platforms
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsYes
On the paid side of the barrier in the stations ticket hall.
-
Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
No rail replacement bus services operate from this station.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
On the paid side of the barrier in the stations ticket hall.
-
Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Detailshttps://www.nationalrail.co.uk/
-
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff assistance is available from first train until last.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
-
Ticket gatesYes
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
-
Accessibility
-
Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Accessible ticket machines are located in the stations ticket hall.
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
Ramp is available for step-free boarding and alighting of trains
-
Accessible TaxisNo
-
Accessible toiletsYes
An accessible toilet is located in the ticket hall on the paid side of the barrier.
-
Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- wheelchairs available from first to last train.
-
Ticket GatesYes
Acton Mainline has a Secure Station accreditation.
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.