Trains from Dunston
to Brentwood
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Brentwood facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards are only available from ticket machines.
Zone 9
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 9
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Penalty Fares
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Facilities
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Car ParkYes
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Seated AreaYes
Waiting rooms and covered seats are available on both platforms 3&4
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Waiting Room
- Heated waiting rooms are located on both Platform 3 and Platform 4.
- There is one step to access the waiting room on platform 4.
- Access to the waiting room on platform 3 is step free.
- Both waiting rooms are open from first train to last.
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Station BuffetYes
Coffee shop located on platform 3
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ToiletsYes
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 3 and 4.
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Atm MachineNo
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ShopsYes
News agent located at the top of the staircase to platform 1
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Rail replacement locationshttps://images.nationalrail.co.uk/e8xgegruud3g/7JXUz8l0WvVUYQ9Pc5CQ7V/4a0aef5e3fb2ded684a07123711dd8a2/Brentwood.PNG
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
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Accessible toiletsYes
The National key toilets are located on Platform 3 and 4.
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff available from the first train to last train
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Parking
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Contact Details
Email Address: [email protected]
Url: https://www.sabaparking.co.uk/car-park/brentwood-station-car-park-tfl03301235247 -
Operator NameSaba Parking Services Ltd
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Spaces121
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Number Accessible Spaces17
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredYes
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CctvYes
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Location
Alexandra Road car park and limited spaces on Platform 4
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Annotation
Not all storage is covered by CCTV
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The National key toilets are located on Platform 3 and 4.
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Step Free Access
- Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
- Staff ramp assistance is always available
- Accessible seating is available on platforms 3&4.
- Wheelchairs are available from first to last train.
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Ticket GatesYes
Brentwood has a Secure Station accreditation
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.