Trains from Dunston
to Ebbsfleet International
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Ebbsfleet International facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
The shelters are on the platforms and have heating
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Station BuffetYes
coffee shop
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ToiletsYes
Booking Hall - Available during staffing hours
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Accessible toiletsYes
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
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Baby ChangeYes
Only available when staff present
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TelephonesNo
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Wi FiNo
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Atm MachineYes
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Bureau De ChangeYes
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ShopsYes
M&S
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Rail replacement locations
Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)
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CCTVYes
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Toilets
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AvailableYes
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Location
Booking Hall - Available during staffing hours
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Accessible toiletsYes
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: HS1
Name: Station Car Park - A, B C & D
Spaces: 4945
Number Accessible Spaces: 84
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £10.20
Weekly: £42.10
Monthly: £136.70
Three Monthly: £397.80
Six Monthly: £796.90
Annual: £1,367.20
Saturday: £10.20
Sunday: £10.20
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Car Park 2
Notes
Operator Name: HS1
Name: Station Car Park - Premium
Spaces: 280
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Daily: £5.80
Weekly: £53.30
Monthly: £172.20
Three Monthly: £505.70
Six Monthly: £1,011.50
Annual: £1,734.00
Saturday: £5.80
Sunday: £5.80
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Bicycle Facilities
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Spaces44
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ShelteredYes
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CctvNo
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Location
On the approach to the station from the main car parks
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
booking hall
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Height Adjusted Ticket Office CounterYes
There are standing height and wheelchair height ticket counters available.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.