Trains from Dunston
to Lichfield City
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The lifts are out of order between the platforms and Exit at Lichfield City station. If you might need extra help to re-arrange your travel plans because of this, please get in touch: by phone on Freephone 0800 024 8998; or Next Generation Text: 18001 0800 024 8998
Lichfield City facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Station BuffetYes
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ToiletsYes
The toilets and accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1 and 2. These toilets are currently unavailable due to an ongoing issue of anti-social behaviour & vandalism.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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ShopsYes
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Rail replacement locations
Rail replacement vehicles will operate from the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets and accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1 and 2. These toilets are currently unavailable due to an ongoing issue of anti-social behaviour & vandalism.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On both platforms
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Ticket gatesNo
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Parking
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Contact Details0330 123 5247
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Operator NameSABA UK
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NameStation Car Park
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Spaces70
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ChargesOff-peak: £3.70
Daily: £5.20
Weekly: £19.80
Monthly: £57.20
Annual: £457.60
Saturday: £3.70
Sunday: £3.70
Note:You"Щll be able to pay for parking in the following ways:
- The Saba Parking U K app
- Via the Saba Parking website
- The Pay on Foot machine(s) located within the car park (where applicable)
- Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
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Number Accessible Spaces2
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Accessible Spaces Note
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces54
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ShelteredNo
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CctvYes
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TypeStands
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Thu 06:00 to 19:00
Fri 06:00 to 20:00
Sat 07:00 to 20:00
Sun 09:00 to 19:00 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Staff will come out
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toiletsYes
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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Ticket GatesNo
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Impaired Mobility Set DownYes
Accessible parking bays in station forecourt
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.