Trains from Dunston
to Stamford (Lincs)
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Barrow Crossing will be out of service until further notice. Repairs are due to start on 25 September. Network Rail will have a member of track staff available on site starting on 11 September until further notice between 06:00 - 22:00. They will manually assist passengers needing to use the crossing to access the adjacent platform.
Stamford (Lincs) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting Room
On Platforms 1 and 2
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Station BuffetNo
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ToiletsYes
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
For pre-planned buses, usually as part of engineering work, Rail Replacement Bus stops will vary depending on your operator.
- East Midlands Railway: Outside of station entrance.
- CrossCountry: Stamford Bus Station.
During unplanned disruption, where Rail Replacement buses are required, these will collect from outside the station entrance, regardless of the operator.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help PointsYes
Platform 1
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23325
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Spaces79
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ChargesDaily: £3.50
Weekly: £11.00
Monthly: £35.00
Three Monthly: £95.00
Annual: £350.00
Saturday: £2.00
Sunday: £2.00 -
Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces14
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ShelteredYes
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CctvYes
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Location
outside the station close to the exit
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:05 to 13:29
Sun 11:45 to 18:10 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessNo
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Accessible Taxis
White Knight 01733 555584
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Accessible Public Telephones
none
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Accessible toiletsYes
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Step Free Access
Category C.
- Level access from car park to Peterborough bound platform.
- Footbridge only to Leicester bound platform (i.e. no step free access).
- Barrow crossing restricted times therefore Stamford to Leicester passengers to travel via Peterborough and return back.
This station has tactile paving at the edge of each platform.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.