Trains from Dunston
to Strawberry Hill
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Strawberry Hill facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Strawberry Hill ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
Platform 2 - Currently being refurbished.
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Station BuffetYes
Coffee shop on Platform 2 selling hot/cold drinks and snacks.
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
Find WiFi Hotspots around Strawberry Hill station
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Post BoxYes
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Rail replacement locations
To Twickenham: Waldegrave Road bus stop SH (Opp. St Marys University)
To Teddington: Waldegrave Road bus stop SN (outside St Marys University)
This is for services between Teddington and Twickenham ONLY
For through services to and from Shepperton from/to Twickenham - next to level crossing
Journeys starting or finishing at Strawberry Hill: Wellesley Road by station entrance
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CCTVYes
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Toilets
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Accessible toiletsNo
N/A
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Wifi
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Annotation
Find WiFi Hotspots around Strawberry Hill station
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Strawberry Hill.
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Information Available From StaffYes - from information point
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesNo
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Bicycle Facilities
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Spaces16
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ShelteredNo
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CctvYes
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Location
Booking hall
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TypeStands
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
N/A
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Step Free Access
Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at approx 1:14 gradient to Platform 1 (for trains towards London Waterloo via Wimbledon). Short unevenly-graded floor at approx 1:10 gradient to Platform 2 (for trains towards London Waterloo via Richmond). Step-free access between platforms via full-barrier level crossing.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.