Trains from Dunston
to Taplow
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Taplow facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with contactless is available.
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
Waiting rooms available on both platforms 3&4.
Platform 4 - Multiple seats available covered by the canopy.
Platform 3- Uncovered seats available on across platform
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Waiting RoomYes
- Step free, heated waiting rooms with push button door opening are located on Platforms 3&4.
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Station BuffetNo
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ToiletsYes
Located on platform 4
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Accessible toiletsYes
- Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
Post box located on platform 4
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3Su0Lq4oIQ0fkTpZ9gSH6l/a605ae5ffda2e25a9efeae99f66c0247/MTR220613d_Bus_Routes_for_Rail_Strike__Taplow_.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Located on platform 4
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Accessible toiletsYes
- Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Station staff available from first to last train
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Parking available on both sides of station.
Email Address: [email protected]
Url: https://www.paybyphone.co.uk/tfl0330 400 7275 -
Operator NameSaba Park Services UK Ltd
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NameStation Car Park
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Spaces101
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Number Accessible Spaces4
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Accessible Spaces Note
West car park
- 75 spaces
- 2 Accessible spaces
East car park
- 22 spaces
- 2 Accessible spaces
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces5
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ShelteredYes
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CctvYes
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Location
Northern Car Park off platform 4
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
- Accessible Toilets are available from the Platform 4 toilets. Each toilet has an accessible cubicle and can be opened by an automatic button when pressed.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platform.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs available from first to last train.
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Ticket GatesYes
Ticket barriers are located at the Approach Road and car park entrances.
Ticket barriers from Approach Road entrance is manned from first to last.
Car Park entrance is manned during peak times then via remote gateline.
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.