Trains from Dunston
to Twyford
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
Twyford ticket office will have the following changes to planned opening hours:
Saturday 14th December 2024 - 0730 to 1530
Tickets can be bought from the ticket machine or digitally.
Twyford facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Ticket office and platform 3
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Station BuffetYes
Coffee shops plus Vending machines available on Platform 4
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ToiletsYes
Toilets are on platform 4.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
Connect to "GWR Free Station WiFi"
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Post BoxYes
Adjacent ticket office
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ShopsYes
Coffee shops plus Vending machines available on Platform 4
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Rail replacement locations
Station forecourt
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets are on platform 4.
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Accessible toiletsNo
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030RG10 9NA -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces352
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ChargesOff-peak: £5.30
Daily: £7.60
Weekly: £38.00
Monthly: £130.00
Three Monthly: £383.00
Annual: £1,300.00
Saturday: £5.30
Sunday: £5.30 -
Number Accessible Spaces3
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Parking is free for valid blue badge holders
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CctvNo
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Bicycle Facilities
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Spaces109
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ShelteredYes
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CctvYes
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Location
Platforms 4 and 5 and entrance to platform 1
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Annotation
23 Sheffield hoops installed under canopy of London Paddington platform plus 40 racks. 5 key operated secure cycle lockers in same location.Please note cycles can be carried on our trains free of charge.
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TypeRacks
Stands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Fri 06:00 to 19:00
Sat,Sun 08:00 to 15:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available. Please request staff assistance.
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Accessible Public Telephones
No
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Accessible toiletsNo
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Step Free Access
Step Free Category A Station - This station has step free access to all platforms via a liftbridge
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Ticket GatesNo
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Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance and by platform 1
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.