Trains from Dunston
to Wigan Wallgate
Book your tickets
Dunston facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaNo
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Waiting RoomNo
No waiting rooms provided but there are shelters on both platforms.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off outside station entrance on bridge.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsAnnouncements
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvYes
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesMetroCentre
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wigan Wallgate facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
yes and canopy/bkg hall
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TrolleysYes
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Station BuffetNo
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ToiletsYes
Toilets are available using a RADAR key when the ticket office is open
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick up/Drop off from Service bus stop on Wallgate
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets are available using a RADAR key when the ticket office is open
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help PointsNo
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Ticket gatesYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Location
Next to platform waiting room
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Annotation
10 cycle lockers and 14 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accepts Cash & Cards
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesYes
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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