Trains from East Didsbury
to West Horndon
Book your tickets
East Didsbury facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting room available during booking office hours, and canopy at all times
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Buses to Manchester Airport will call at the bus stop opposite the station approach on Wilmslow Road (A5145). For buses to Manchester Piccadilly use stop H on Wilmslow Rd opposite the cinema.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces15
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 13:00
Sat 07:30 to 14:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
To Manchester :From Wilmslow Road, along a path (45 paces) to a ramp (85 paces, 1:10 slope) onto the platform To Manchester Airport : From the station approach road (off Wilmslow Road), up a ramp (27 paces, 1:10 slope) onto the platform also a small flights of stairs leading to the Manchester Airport bound platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
All toilets are out of order at West Horndon station.
West Horndon facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 2 Booking Hall
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Station BuffetYes
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ToiletsYes
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Within booking hall. This can be accessed using a radar key.
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Post BoxYes
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Rail replacement locations
Outside station entrance in car park
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toiletsYes
Within booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details
Premier Reserved Parking (Annual): £1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces146
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ChargesPer Hour: £1.00
Daily: £8.50
Weekly: £33.00
Monthly: £125.00
Three Monthly: £361.00
Annual: £1,243.00
Saturday: £3.20
Sunday: £3.20
Note:Premier Reserved Parking ( Annual): £1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces3
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Accessible Car Park EquipmentNo
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Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredNo
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CctvYes
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Location
Car Park & Platform 2 (Shoeburyness bound)
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Customer Service Staff
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesLaindonUpminster
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Accessible toiletsYes
Within booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1
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Ticket GatesYes
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Impaired Mobility Set DownYes
Outside station entrance
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