Trains from Ellesmere Port
to Bicester Village
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Cold drinks vending machine Food vending machine
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ToiletsYes
Operating hours only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTVYes
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Toilets
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AvailableYes
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Location
Operating hours only
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located on Liverpool bound platform.
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Ticket gatesNo
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
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Accessible toiletsNo
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Bicester Village facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is seating within the station building and shelters on the platforms.
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Station BuffetYes
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ToiletsYes
Men, Women and Disabled and baby change facilities are located in the station building near the gate line.
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesNo
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Wi FiYes
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Rail replacement locations
Station Approach Road
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CCTVYes
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Toilets
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AvailableYes
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Location
Men, Women and Disabled and baby change facilities are located in the station building near the gate line.
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Accessible toiletsNo
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from information point
Yes - from help point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Details03456 005 165OX26 6HU
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Operator NameChiltern Railways
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NameBicester Village Station Car Park
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Spaces223
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ChargesOff-peak: £6.30
Daily: £9.40
Weekly: £36.70
Monthly: £139.50
Annual: £1,458.10
Saturday: £6.30
Sunday: £6.30
Note:The weekday off peak start time is 1200 at this station.
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Number Accessible Spaces17
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces50
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ShelteredYes
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CctvYes
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Location
Station entrance
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Accessibility
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Helpline
03456 005 165 opt 3 followed by opt 3
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Passenger Assistance Meeting Point is in the station building near to the gateline.
Should you access Platform 1 via London Road, please use the Help Point on the platform to contact staff.
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Staff help available opening hoursMon-Fri 05:30 to 01:00
Sat 06:00 to 01:00
Sun 08:00 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Nearest stations with more facilitiesBicester North
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Accessible toiletsNo
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Step Free Access
Step Free Access Category A. There is step free access to all platforms.
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.