Trains from Ellesmere Port
to Burnham (Buckinghamshire)
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Cold drinks vending machine Food vending machine
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ToiletsYes
Operating hours only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTVYes
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Toilets
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AvailableYes
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Location
Operating hours only
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located on Liverpool bound platform.
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Ticket gatesNo
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
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Accessible toiletsNo
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Burnham (Buckinghamshire) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Travelling with contactless is available.
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
Waiting room and covered seats are available on both platforms 1&2
Waiting Shelters also available on both Platforms.
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Waiting RoomYes
An accessible, heated waiting room is located on Platform 1&2.
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Station BuffetNo
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ToiletsYes
- Toilets are located on platform 2
- Baby change facilities are located within the accessible toilet on platform 1&2
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Accessible toiletsYes
- An accessible toilet are located on platform 1&2. This toilet is operated with a radar key.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/74ykB1jhV0JzyOWa5zDnKO/46ced595725907dfe3f32be0ae2fdcc7/MTR220613d_Bus_Routes_for_Rail_Strike__Burnham_.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
- Toilets are located on platform 2
- Baby change facilities are located within the accessible toilet on platform 1&2
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Accessible toiletsYes
- An accessible toilet are located on platform 1&2. This toilet is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Station staffed from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Parking
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Contact Details03301235247
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Operator NameSaba Park Services UK Ltd
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Spaces62
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces47
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ShelteredYes
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CctvYes
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Location
Station entrance
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Annotation
Cycles racks at lower level adjacent to subway entrance.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Accessible ticket machines are located to the left of the stations entrance.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
- An accessible toilet are located on platform 1&2. This toilet is operated with a radar key.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 1&2.
- Wheelchairs available from first to last train.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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