Trains from Ellesmere Port
to Cambridge
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Cold drinks vending machine Food vending machine
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ToiletsYes
Operating hours only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTVYes
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Toilets
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AvailableYes
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Location
Operating hours only
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located on Liverpool bound platform.
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Ticket gatesNo
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
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Accessible toiletsNo
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Station Message
Car Park ClosurePlease be advised that the car park at this station will be closed on the 8th December 2024, and then from Friday 27th December 2024 until Wednesday 1st January 2025 inclusive. We are sorry for the inconvenience this may cause. This is due to engineering works.
Cambridge facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Oyster Comments
Oyster cards are not valid at this station
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platforms 1, 4 and 7
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TrolleysYes
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Station BuffetYes
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ToiletsYes
The toilets are located on Platform 4. The accessible toilets are on platform 4
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Post BoxNo
Nearest post box is on Station Square at the front of the station
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Atm MachineYes
On platform 1.
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ShopsYes
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Rail replacement locations
Rail replacement buses depart from the front of the station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 4. The accessible toilets are on platform 4
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Customer Help PointsYes
Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 330
Number Accessible Spaces: 23
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £14.50
Daily: £14.50
Weekly: £50.00
Monthly: £240.00
Three Monthly: £683.00
Annual: £2,389.00
Saturday: £14.50
Sunday: £14.50
Note:£101.50 Flexi ticket fare
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 3
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,993.00
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Bicycle Facilities
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Spaces2850
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ShelteredYes
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CctvYes
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Location
Cycle point is by the Car Park
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on Platform 1.
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Ticket GatesYes
Cambridge station has Secure Station Accreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.