Trains from Ellesmere Port
to Cheshunt
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Cold drinks vending machine Food vending machine
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ToiletsYes
Operating hours only
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
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CCTVYes
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Toilets
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AvailableYes
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Location
Operating hours only
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located on Liverpool bound platform.
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Ticket gatesNo
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces109
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ChargesFree
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces24
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ShelteredYes
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CctvYes
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Fri 05:59 to 14:34
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Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterNo
All disabled passengers will be offered assistance by station staff during booking office opening hours.
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Ramp For Train AccessYes
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Accessible Taxis
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Accessible toiletsNo
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Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Station Message
Platform 1 waiting roomThe platform 1 waiting room is currently out of use due to a fault with the door. We apologise for any inconvenience this causes.
Cheshunt facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Tickets can be collected on Smartcard at this station
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TravelcardZone 8
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Platform 1
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Station BuffetYes
Coffee kiosk
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ToiletsYes
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
Located on concourse
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ShopsYes
Passport Photo Booth
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Rail replacement locations
London Overground substitute buses only, bus stop outside station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
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Customer Help PointsYes
Help points available on each platform.
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 184
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £11.00
Daily: £11.00
Weekly: £42.00
Monthly: £172.00
Three Monthly: £491.00
Annual: £1,719.00
Saturday: £6.00
Sunday: £6.00
Note:£10 Weekend fare (from 1000 Friday - 0400 Monday)
£77 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 5
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,153.00
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Bicycle Facilities
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Spaces78
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ShelteredYes
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CctvYes
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Location
Platform
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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Staff help available opening hoursMon-Sat 06:15 to 19:45
Sun 08:15 to 15:40 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office.
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Ticket GatesYes
Cheshunt station has Secure Station Acreditation
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.