Trains from Ellesmere Port
to Reading
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Ellesmere Port facilities
-
Ticket office
-
Ticket OfficeYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
-
Penalty FaresPenalty fares apply for ME
-
-
Facilities
-
Car ParkYes
-
Seated AreaNo
-
Waiting RoomNo
-
Station BuffetYes
Cold drinks vending machine Food vending machine
-
ToiletsYes
Operating hours only
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
Operating hours only
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Located on Liverpool bound platform.
-
Ticket gatesNo
-
-
Parking
-
Contact Details0151 555 1111
-
Operator NameMerseyrail
-
NameStation Car Park
-
Spaces109
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
-
Accessible Car Park EquipmentYes
-
CctvYes
-
-
Bicycle Facilities
-
Spaces24
-
ShelteredYes
-
CctvYes
-
Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
-
TypeStands
-
-
Accessibility
-
Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
-
Staff help available opening hoursMon-Fri 05:59 to 14:34
-
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Height Adjusted Ticket Office CounterNo
All disabled passengers will be offered assistance by station staff during booking office opening hours.
-
Ramp For Train AccessYes
-
Accessible Taxis
-
Accessible toiletsNo
-
Step Free Access
Category B: "œThis station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details."Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
-
Ticket GatesNo
-
Impaired Mobility Set DownYes
-
Reading facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Penalty FaresPenalty fares apply for GW
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
TrolleysYes
-
Station BuffetYes
-
ToiletsYes
Toilets are located on Station Platforms and in The Brunel Arcade building
-
Accessible toiletsYes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
-
Baby ChangeYes
-
TelephonesNo
-
Wi FiYes
Free Wi-Fi is available to passengers around the Station.
-
Post BoxYes
-
Atm MachineYes
-
ShopsYes
-
Rail replacement locations
At the North side of the station
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
Toilets are located on Station Platforms and in The Brunel Arcade building
-
Accessible toiletsYes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
-
-
Wifi
-
Annotation
Free Wi-Fi is available to passengers around the Station.
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03457 000 125 -
AvailableNo
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesYes
-
-
Parking
-
Car Park 1
Notes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 2
Notes
Operator Name: A P C O A Parking ( U K) Limited
Name: Multi Storey Car Park
Spaces: 1387
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
Cctv: NoWebsite
http://www.apcoa.co.ukOpening Times
Mon-Sun 24hCharges
Daily: £23.70
Weekly: £118.50
Monthly: £215.00
Three Monthly: £565.50
Annual: £1,805.50
-
-
Bicycle Facilities
-
Spaces344
-
ShelteredYes
-
CctvNo
-
Location
Front of station, underground short stay car park and long stay car park.
-
Annotation
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
-
TypeStands
-
-
Accessibility
-
Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
-
Staff help available opening hoursMon-Sun 24h
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
-
Height Adjusted Ticket Office CounterYes
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
-
Ramp For Train AccessYes
-
Accessible Taxis
Accessible taxis are available at the station entrance. please request staff assistance if you need to.
-
Accessible Public Telephones
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
-
Accessible toiletsYes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
-
Step Free Access
platforms can be reached via lift and bridge, ticket office is step free.
-
Ticket GatesYes
-
Impaired Mobility Set DownYes
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.