Trains from Gainsborough Central
to Dumfries
Book your tickets
Gainsborough Central facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
The nearest public toilets & baby changing facilities can be found approximately 250 yards away in Marshalls Yard Shopping Complex.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsNo
Nearest shops & ATM can be found approximately 250 yds away in Marshalls Yard Shopping Complex
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Rail replacement locations
Pick Up / Drop Off at the entrance to the station car park.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces38
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvYes
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
this station is unstaffed, access is available between platforms using a barrow crossing across the track, ramps lead to both platforms at a gradient of approx. 1:14 to Platform 2, and 1:11 to Platform 1
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Dumfries facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for SR
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Part of station buildings - one on each platform
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Station BuffetYes
Cafe
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ToiletsYes
The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
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Rail replacement locations
Buses pick up/drop off from the station car park. Access via Lovers walk.
Please click on the link below for the exact bus pick up location:-
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CCTVYes
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Toilets
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AvailableYes
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Location
The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameScotRail
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NameStation Car Park
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Spaces134
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Charges£2.00
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Number Accessible Spaces4
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Accessible Spaces Note
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvYes
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Bicycle Facilities
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Spaces20
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ShelteredYes
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CctvNo
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:00 to 00:00
Sun 09:45 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station with level access to both platforms and a footbridge connecting platform 1 and 2 with lifts. Passenger assistance meeting point for customers travelling towards Carlisle is at the departing platform. For passengers travelling towards Glasgow, the passenger assist meeting point is the booking office.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Blue Badge parking bays: 4
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.