Trains from Gainsborough Central
to Hastings
Book your tickets
Gainsborough Central facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
The nearest public toilets & baby changing facilities can be found approximately 250 yards away in Marshalls Yard Shopping Complex.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsNo
Nearest shops & ATM can be found approximately 250 yds away in Marshalls Yard Shopping Complex
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Rail replacement locations
Pick Up / Drop Off at the entrance to the station car park.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces38
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvYes
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
this station is unstaffed, access is available between platforms using a barrow crossing across the track, ramps lead to both platforms at a gradient of approx. 1:14 to Platform 2, and 1:11 to Platform 1
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Hastings facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
Coffee shop and Selecta vending machines
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ToiletsYes
Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
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Accessible toiletsYes
Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
There is a post box located opposite the station in the walkway that runs alongside the Royal Mail building next to the station
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Tourist InformationYes
There is a Tourist Information Office located in the Station Plaza campus at Hastings college which is right next to the station - Station approach, Hastings, TN34 1BA
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Atm MachineYes
At the front of the station.
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ShopsYes
W H smith, Costa Coffee
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Rail replacement locations
Front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
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Accessible toiletsYes
Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesYes
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Parking
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Contact Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces75
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ChargesOff-peak: £5.80
Daily: £6.40
Weekly: £26.60
Monthly: £93.00
Three Monthly: £278.60
Six Monthly: £556.00
Annual: £999.00
Saturday: £4.90
Sunday: £3.50
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces4
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces50
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ShelteredYes
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CctvYes
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Location
On Platform 1/2
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 04:45 to 01:40
Sun 06:20 to 01:25 -
Induction LoopYes
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Accessible Ticket MachinesYes
booking hall
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Height Adjusted Ticket Office CounterNo
There are only standing height ticket counters available.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toiletsYes
Booking Hall - Open 0700-1900 (outside of these hours, access available on request from staff). This toilet is stoma friendly.
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Step Free Access
Category A. This station has step free access to all platforms - Step free access direct to platform 1 and 2 from ramp leading off the ticket hall for some Ashford and Brighton/London services. Step free access to platforms 3 and 4 via lifts on the station footbridge. Stepped access between platforms also via the station footbridge.
An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel
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Ticket GatesYes
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.