Trains from Gainsborough Central
to London Charing Cross
Book your tickets
Gainsborough Central facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
The nearest public toilets & baby changing facilities can be found approximately 250 yards away in Marshalls Yard Shopping Complex.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsNo
Nearest shops & ATM can be found approximately 250 yds away in Marshalls Yard Shopping Complex
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Rail replacement locations
Pick Up / Drop Off at the entrance to the station car park.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces38
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvYes
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
this station is unstaffed, access is available between platforms using a barrow crossing across the track, ramps lead to both platforms at a gradient of approx. 1:14 to Platform 2, and 1:11 to Platform 1
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Station Message
"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"Л"ЛOn weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.
London Charing Cross facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations020 3468 4662 -
AvailableYes
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Operator NameExcess Baggage Company
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomYes
All platforms are partially or fully covered with a canopy.
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TrolleysYes
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Station BuffetYes
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ToiletsYes
Located on the central passage in the main concourse.
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Accessible toiletsYes
Located on the central passage in the main concourse. Radar key for accessible toilets
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineYes
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ShopsYes
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CCTVYes
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Toilets
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AvailableYes
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Location
Located on the central passage in the main concourse.
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Accessible toiletsYes
Located on the central passage in the main concourse. Radar key for accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from information point
Yes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
To be confirmed by station operator.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces20
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ShelteredNo
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CctvYes
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Location
Within car park and station forecourt
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Annotation
10 bike bars which can accommodate two bikes each
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
On the concourse in front of the ticket office.
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Height Adjusted Ticket Office CounterYes
All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are located outside the front of the station
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Accessible Public Telephones
On the central passage in the main concourse
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Accessible toiletsYes
Located on the central passage in the main concourse. Radar key for accessible toilets
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Step Free Access
Yes, the station is all on one level and all platforms are reachable by disabled passengers.
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Ticket GatesYes
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set DownYes
Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.