Trains from Gainsborough Central
to Ryde Esplanade
Book your tickets
Gainsborough Central facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
The nearest public toilets & baby changing facilities can be found approximately 250 yards away in Marshalls Yard Shopping Complex.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsNo
Nearest shops & ATM can be found approximately 250 yds away in Marshalls Yard Shopping Complex
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Rail replacement locations
Pick Up / Drop Off at the entrance to the station car park.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces38
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvYes
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
this station is unstaffed, access is available between platforms using a barrow crossing across the track, ramps lead to both platforms at a gradient of approx. 1:14 to Platform 2, and 1:11 to Platform 1
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Ryde Esplanade facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Ryde Esplanade ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car ParkNo
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxNo
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Atm MachineYes
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ShopsYes
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Ryde Pier Head: a shuttle bus will operate from the 20 minutes bay near the entrance to the pier.
To Ryde St Johns Road, Brading, Sandown, Lake and Shanklin: from Bus Stand D in the Bus Station.
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
no
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Step-free access category A.
There is step-free access to the platform via a short (3.3m) ramp (1:13 gradient).
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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