Trains from Gainsborough Central
to Staines
Book your tickets
Gainsborough Central facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station BuffetNo
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ToiletsNo
The nearest public toilets & baby changing facilities can be found approximately 250 yards away in Marshalls Yard Shopping Complex.
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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ShopsNo
Nearest shops & ATM can be found approximately 250 yds away in Marshalls Yard Shopping Complex
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Rail replacement locations
Pick Up / Drop Off at the entrance to the station car park.
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help PointsNo
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces38
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces18
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ShelteredNo
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CctvYes
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Location
Within Car Park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
Station Entrance
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Ramp For Train AccessNo
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
this station is unstaffed, access is available between platforms using a barrow crossing across the track, ramps lead to both platforms at a gradient of approx. 1:14 to Platform 2, and 1:11 to Platform 1
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs AvailableNo
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Staines facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Staines ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
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Station BuffetYes
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ToiletsYes
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Atm MachineYes
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Rail replacement locations
Station forecourt off Kingston Road
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Staines.
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Information Available From StaffYes - from information point
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesYes
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Parking
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NameStaines car park
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Spaces32
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ChargesOff-peak: £5.00
Per Hour: £1.70
Daily: £10.00
Weekly: £39.90
Monthly: £140.70
Three Monthly: £422.10
Annual: £1,407.00
Saturday: £5.00
Sunday: £5.00
Note:Season ticket holders only before 1000 Monday to Friday.
Ring Go Code 2034.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £5.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces142
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ShelteredYes
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CctvYes
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Location
Cycle Compound for 72 cycles located on Platform 1
Booking Hall entrance, Platform 2
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TypeStands
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 07:00 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office CounterYes
An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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