Trains from Gainsborough Lea Road
to Ryde Esplanade
Book your tickets
Gainsborough Lea Road facilities
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Ticket office
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Ticket OfficeNo
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
no
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
On the main road adjacent to the front of the Station
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help PointsYes
Footpath from Car Park to Ramp to Platform 1
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces12
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
Assistance provided by on-train staff.
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
Taxi number displayed on useful information poster.
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Accessible Public Telephones
none
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Accessible toiletsNo
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Step Free Access
Category B.
Ramp provided by on-train staff.
Both platforms have step free access via ramps with a moderate gradient. However both ramps are 60 meters in length. Access between platforms is via a subway.
This station has tactile paving at the edge of platform 2 but not at the edge of platform 1.
Ramp provided by on-train staff.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Ryde Esplanade facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Ryde Esplanade ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car ParkNo
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Seated AreaYes
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Station BuffetYes
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxNo
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Atm MachineYes
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ShopsYes
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Ryde Pier Head: a shuttle bus will operate from the 20 minutes bay near the entrance to the pier.
To Ryde St Johns Road, Brading, Sandown, Lake and Shanklin: from Bus Stand D in the Bus Station.
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CCTVYes
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Toilets
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvYes
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
no
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Step-free access category A.
There is step-free access to the platform via a short (3.3m) ramp (1:13 gradient).
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.