Trains from Hattersley
to Penrith (North Lakes)
Book your tickets
Hattersley facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomYes
Waiting room is located near the ticket office
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Station BuffetNo
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ToiletsYes
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Rail replacement locations
Bus stops on Hattersley Road West, outside the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsNo
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Ticket gatesNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:10 to 13:40
Sat 06:45 to 14:15 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Nearest stations with more facilitiesHyde CentralNewton for Hyde
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Accessible toiletsYes
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Step Free Access
- Category C Station
Level access from the car park through a covered walkway, turn left and down a ramp (47 paces, 1:14 slope),turn left down ramp with frequent steps (33 paces, 1:7 slope) onto the island platform. Trains for Manchester leave on the right hand side of the platform. Trains for Hadfield leave on the left hand side of the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
There are two disabled spaces in the car park
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Wheelchairs AvailableNo
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Penrith (North Lakes) facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Seating on all platforms with a waiting room on Platform 1.
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TrolleysYes
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Station BuffetNo
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ToiletsYes
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Accessible toiletsYes
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTVYes
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Toilets
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AvailableYes
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Location
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Accessible toiletsYes
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableYes
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Operator NameYes - from help point
Yes - from ticket officePassenger Information SystemsDeparture Screens
AnnouncementsCustomer Help PointsYesTicket gatesNo- Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Url: https://www.nationalrail.co.uk/CA11 7JQ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces120
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
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Number Accessible Spaces4
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Accessible Car Park EquipmentYes
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Accessible Car Park Equipment Note
Eco friendly car hire available from this station. Click here for more information.
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CctvYes
- Bicycle Facilities
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Spaces8
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ShelteredYes
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CctvYes
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Location
Platform 1
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Annotation
12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
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TypeStands
Racks
- Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Fri 05:15 to 23:10
Sat 05:15 to 22:15
Sun 10:15 to 23:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.