Headbolt Lane to Birmingham New Street Train Tickets & Timetables

Headbolt Lane to Birmingham New Streetby train on average takes 2 hrs 34 mins

Headbolt Lane to Birmingham New Street one way only

Cheapest Advance Single from £36.20

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 18 minutes
First train leaves Headbolt Lane at 05:41
Last train leaves Headbolt Lane at 20:41

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Headbolt Lane to Birmingham New Street train times

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Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Headbolt Lane facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
- Penalty Fares
  
  Penalty fares apply for ME
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
  
  Seating areas to the front of the station near the booking office and also on the platforms.
- Waiting Room
  
  Yes
  
  Waiting areas at the station
- Station Buffet
  
  No
- Toilets
  
  Yes
- Accessible toilets
  
  Yes
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Accessible toilets
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0151 955 2368
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  To be confirmed.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0151 555 1111
- Operator Name
  
  Merseyrail
- Name
  
  Station Car Park
- Spaces
  
  125
- Charges
  
  Free: Yes
  Note:
  Vehicles are not permitted to be left overnight
- Number Accessible Spaces
  
  18
- Accessible Spaces Note
  
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  80
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Located at the side of the station booking office there is a secure bike shelter.
- Annotation
  
  Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
- Type
  
  Stands
  Racks
Accessibility
- Helpline
  
  0151 555 1111
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 05:00 to 00:00
- Staff help available opening hours
  
  Mon-Sat 05:21 to 00:33
  Sun 07:55 to 00:33
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
  
  All disabled passengers will be offered assistance by station staff.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
- Accessible toilets
  
  Yes
- Step Free Access
  
  Category A: "œThis station has step free access to all platforms / the platform" The Ticket office is step free and ramps can be used to access platforms.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

Birmingham New Street facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for WM, LN, XC, VT
Luggage
- Contact Details
  
  Url: https://www.left-baggage.co.uk/index/locations
  
  0121 314 0901
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  Located
  On the paid concourse between Platforms 3 & 4
  Tickets Accepted
  Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
  Facilities
  Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
  Refreshments
  Tea, coffee, soft drinks.
  Wi-Fi
  Wi-Fi is available
  Showers
  No showers are available
- Seated Area
  
  No
- Waiting Room
  
  Yes
  
  There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
- Station Buffet
  
  Yes
  
  Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
- Toilets
  Yes
  Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
  These are located between:
  - Platforms 2 - 3a (Blue Lounge)
  - Platforms 10 - 11a (Yellow Lounge)
  - Platforms 10 - 11b (Red Lounge)
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
- Baby Change
  
  Yes
  
  Female toilets,Male toilets
- Telephones
  
  Yes
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Birmingham New Street station
- Post Box
  
  No
  
  No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
- Atm Machine
  
  Yes
  
  ATM machines are located on the paid concourse
- Shops
  Yes
  - Boots located on the main concourse, before the ticket barrier
  - Camden Food located beyond the ticket barrier
  - Costa located beyond the ticket barrier next to Platform 5b escalator
  - Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
  - M&S Food located on the main concourse
  - Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
  - The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
  - W H Smith located on the main concourse, before the ticket barrier
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
  These are located between:
  - Platforms 2 - 3a (Blue Lounge)
  - Platforms 10 - 11a (Yellow Lounge)
  - Platforms 10 - 11b (Red Lounge)
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
Wifi
- Annotation
  
  Find WiFi Hotspots around Birmingham New Street station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: http://www.lostproperty.org/locations.php
  
  0330 024 0215
- Operator Name
  
  Excess Baggage Company
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Available at Customer Reception and station floorwalkers
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: http://www.apcoa.co.uk
  
  0345 077 4224
- Operator Name
  
  APCOA Parking (UK) Limited
- Name
  
  Short Stay Car Park
- Spaces
  
  38
- Number Accessible Spaces
  
  0
- Accessible Spaces Note
  
  There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  58
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Annotation
  
  If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
- Type
  
  Stands
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  Journey Care assistance is available prior to travel via the relevant Train Operator:
  - Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
  - CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
  - London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
  - Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
  We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
  However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
- Staff help available opening hours
  
  Mon-Sun 07:30 to 23:59
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
  
  Staff available to assist where required.
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Floorwalkers are available to assist all customers
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Taxis drop off within the 'drop & go' off the Hill Street entrance.
  The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
  All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
  For more information visit Traintaxi
- Accessible Public Telephones
  
  Located opposite Network Rail Reception on the main concourse
- Accessible toilets
  
  Yes
  
  Close to Platforms 1A and 12A and Platforms 10 and 11B
- Step Free Access
  
  The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
  All platforms have lifts and escalators
- Ticket Gates
  
  Yes
  
  Wide gates are available for wheelchair users, buggy's and passengers with luggage.
- Impaired Mobility Set Down
  Yes
  Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
  Alternatively, please contact Passenger Assist of the relevant train operator:
  - West Midlands Railway - 0800 024 8998
  - Avanti West Coast - 0800 0158 123
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  Located
  On the paid concourse between Platforms 3 & 4
  Tickets Accepted
  Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
  Facilities
  Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
  Refreshments
  Tea, coffee, soft drinks.
  Wi-Fi
  Wi-Fi is available
  Showers
  No showers are available

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Trains from Headbolt Laneto Birmingham New StreetFrom £36.20

Headbolt Lane to Birmingham New Streetby train on average takes 2 hrs 34 mins

Headbolt Lane to Birmingham New Street one way only

Quick Links

Route info - Did you know!

Book your tickets

Headbolt Lane to Birmingham New Street train times

Station Message

Headbolt Lane facilities

Birmingham New Street facilities

Northern App

Northern App

Trains from Headbolt Lane
to Birmingham New Street
From £36.20