Headbolt Lane to Custom House (Elizabeth line) Train Tickets & Timetables

Headbolt Lane to Custom House (Elizabeth line)by train on average takes 4 hrs 7 mins

Headbolt Lane to Custom House (Elizabeth line) one way only

Cheapest Advance Single from £41.20

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 18 minutes
First train leaves Headbolt Lane at 05:41
Last train leaves Headbolt Lane at 18:56

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Headbolt Lane to Custom House (Elizabeth line) train times

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Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Headbolt Lane facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
- Penalty Fares
  
  Penalty fares apply for ME
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
  
  Seating areas to the front of the station near the booking office and also on the platforms.
- Waiting Room
  
  Yes
  
  Waiting areas at the station
- Station Buffet
  
  No
- Toilets
  
  Yes
- Accessible toilets
  
  Yes
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Accessible toilets
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0151 955 2368
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  To be confirmed.
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0151 555 1111
- Operator Name
  
  Merseyrail
- Name
  
  Station Car Park
- Spaces
  
  125
- Charges
  
  Free: Yes
  Note:
  Vehicles are not permitted to be left overnight
- Number Accessible Spaces
  
  18
- Accessible Spaces Note
  
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  80
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Located at the side of the station booking office there is a secure bike shelter.
- Annotation
  
  Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
- Type
  
  Stands
  Racks
Accessibility
- Helpline
  
  0151 555 1111
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 05:00 to 00:00
- Staff help available opening hours
  
  Mon-Sat 05:21 to 00:33
  Sun 07:55 to 00:33
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
  
  All disabled passengers will be offered assistance by station staff.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Yes
- Accessible toilets
  
  Yes
- Step Free Access
  
  Category A: "œThis station has step free access to all platforms / the platform" The Ticket office is step free and ramps can be used to access platforms.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes

Custom House (Elizabeth line) facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards can only be purchased from ticket machines.
  Zone 3
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Traveling with Contactless is available
- Travelcard
  
  Zone 3
- Penalty Fares
  
  Penalty fares apply for XR
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
  
  Covered seating available on platform A & B
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toilets
  
  Yes
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toilets
  
  Yes
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Operator Name
  
  TfL Lost property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
- Information Services Open
  
  Station staffed from first train until last
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  Located next to Bus Stop D on Victoria Dock Road / Custom House Station
- Annotation
  
  Note that these are Council-owned cycle stands, located outside the front of the station.
- Type
  
  Stands
Accessibility
- Helpline
  
  0343 222 1234
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  An accessible ticket machine is located within the stations entrance.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
- Step Free Access
  - Accessibility Category A. This station has step-free access to all platforms
  - Staff ramp assistance is always available if required.
  - Accessible seating is available on platforms A and B.
  - Wheelchairs available from first to last train.
- Ticket Gates
  
  Yes
  
  Ticket gates are staffed from first to last train.
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Headbolt Laneto Custom House (Elizabeth line)From £41.20

Headbolt Lane to Custom House (Elizabeth line)by train on average takes 4 hrs 7 mins

Headbolt Lane to Custom House (Elizabeth line) one way only

Quick Links

Route info - Did you know!

Book your tickets

Headbolt Lane to Custom House (Elizabeth line) train times

Station Message

Headbolt Lane facilities

Custom House (Elizabeth line) facilities

Northern App

Northern App

Trains from Headbolt Lane
to Custom House (Elizabeth line)
From £41.20