Trains from Heaton Chapel
to Cardiff Queen Street
From £93.20
Heaton Chapel to Cardiff Queen Streetby train on average takes 3 hrs 43 mins
Heaton Chapel to Cardiff Queen Street one way only
Cheapest Advance Single
from £93.20
* Cheapest Advanced Single available when booked 9 weeks in advance
Quick Links
Route info - Did you know!
- Trains depart every 41 minutes
- First train leaves Heaton Chapel at 06:16
- Last train leaves Heaton Chapel at 19:29
Book your tickets
Heaton Chapel to Cardiff Queen Street train times
| Last updated: {{journey_data.updated}}
| Departs | Arrives | Train | Duration | ||
|---|---|---|---|---|---|
|
{{train.departs}}
{{train.origin_name}}
{{train.status}}
|
{{train.arrives}}
{{train.destination_name}}
{{train.status}}
|
{{train.ticket_type}},
{{train.operator}}
|
{{train.duration}},
{{train.changes}}
|
|
Heaton Chapel facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorYes
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting RoomNo
shelters only
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
-
Ticket gatesNo
-
-
Bicycle Facilities
-
Spaces25
-
ShelteredNo
-
CctvNo
-
Location
Platform 1 & 2
-
Annotation
5 cycle lockers and 20 cycle stand parking spaces
-
TypeLockers
Stands
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
-
Ramp For Train AccessYes
-
Accessible toiletsNo
-
Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
-
Cardiff Queen Street facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
-
Penalty FaresTrain Operator: AW
Url: https://www.tfwrail.wales/policies-and-reports/revenue-protection-policy
-
-
Facilities
-
Car ParkNo
-
Seated AreaYes
-
Waiting Room
Seating area in the caf├® on platform 3/4.
-
Station BuffetNo
-
ToiletsYes
The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.
-
Accessible toiletsYes
-
Baby ChangeYes
-
TelephonesYes
-
Wi Fi
-
Post BoxNo
Outside the station.
-
Rail replacement locations
The rail replacement bus stops are the local bus stops on Dumfries place. To Cardiff Central / Cardiff Bay, bus stop HC in front of the car park. To Cathays / Heath, bus stop HU, same side as Sainsburys.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.
-
Accessible toiletsYes
-
-
Wifi
-
Annotation
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
-
Ticket gatesYes
-
-
Bicycle Facilities
-
Spaces36
-
ShelteredNo
-
CctvYes
-
Location
Cycle parking is located at three locations. 8 Sheffield stands providing for 16 bicycles are located on Station Terrace, outside the station to the right of the station entrance. 6 Sheffield stands providing for 12 bicycles are located on Platform 5. 4 Sheffield stands providing for 8 bicycles are located on Platform 2
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
Help provided by on train staff outside staffing hours.
-
Staff help available opening hoursMon-Sat 05:15 to 00:15
Sun 07:00 to 23:00 -
Induction LoopYes
-
Accessible Ticket MachinesYes
The ticket machines are near the main entrance and take cash and major debit and credit cards.
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible toiletsYes
-
Step Free Access
Category A.
Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations."
-
Ticket GatesYes
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.