Trains from Heaton Chapel
to Ely
From £95.40
Heaton Chapel to Ely by train on average takes 3 hrs 31 mins
Heaton Chapel to Ely one way only
Cheapest Advance Single
from £95.40
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 45 minutes
- First train leaves Heaton Chapel at 06:29
- Last train leaves Heaton Chapel at 19:15
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Heaton Chapel to Ely train times
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Heaton Chapel facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
shelters only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvNo
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
Car park closurePlease be advised that the car park at this station will be closed on the 8th December 2024. This is due to engineering works.
Ely facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
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TrolleysYes
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Station BuffetYes
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ToiletsYes
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toiletsYes
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Baby ChangeYes
Female toilets
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TelephonesNo
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Wi FiYes
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Post BoxYes
Post box is located on Platform 1
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Tourist InformationNo
Ely town centre
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Atm MachineNo
Nearest ATM is at Tesco which is across the car park
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ShopsYes
Newsagent on platform 1. Large Tesco supermarket next door to the main car park
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Rail replacement locations
Replacement transport stop at station entrance
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
Yes - from information point
Yes - from help point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On each platform
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 131
Number Accessible Spaces: 7
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £7.50
Daily: £8.50
Weekly: £32.00
Monthly: £119.00
Three Monthly: £337.00
Annual: £1,181.00
Saturday: £6.00
Sunday: £6.00
Note:£12 Weekend fare (from 1000 Friday - 0400 Monday)
£60.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 4
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Annual: £1,680.00
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Bicycle Facilities
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Spaces330
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ShelteredYes
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CctvNo
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Location
In station car park
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TypeCompounds
Stands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
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Staff help available opening hoursMon-Sat 05:15 to 01:00
Sun 08:00 to 01:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via a ramped subway.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.