Heaton Chapel to London Waterloo Train Tickets & Timetables

Heaton Chapel to London Waterlooby train on average takes 2 hrs 44 mins

Heaton Chapel to London Waterloo one way only

Cheapest Advance Single from £42.00

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 18 minutes
First train leaves Heaton Chapel at 06:16
Last train leaves Heaton Chapel at 21:15

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Heaton Chapel to London Waterloo train times

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Heaton Chapel facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  No
  
  shelters only
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Heaton Chapel station
- Rail replacement locations
  
  Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is not staffed please use our helpline 08002006060
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Platforms 1&2
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  25
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  Platform 1 & 2
- Annotation
  
  5 cycle lockers and 20 cycle stand parking spaces
- Type
  
  Lockers
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Fri 06:05 to 18:30
  Sat 07:00 to 18:30
  Sun 09:10 to 16:30
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train Access
  
  Yes
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Scooter Friendly Station
  - Please note there are no tactile pavings at this station
  Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
  
  No designated area is provided. Street set down only available.

Station Message

The escalator on Platform 20 is out of use. Access to the Siding and Underground can be made via the lift or the main concourse.

The escalators on Platform 24 are out of use. Access to the Siding and Underground can be made via lift or the main concourse.

Please speak with station staff if you require further assistance.

London Waterloo facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  London Waterloo ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Travelcard
  
  Zone 1
- Penalty Fares
  
  Penalty fares apply for NR
Luggage
- Contact Details
  
  https://www.left-baggage.co.uk/index/locations
- Available
  
  Yes
- Operator Name
  
  Excess Baggage Company
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  All platforms are partially or fully covered with a canopy.
- Station Buffet
  
  Yes
  
  Station concourse
- Toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Free public Wi-Fi is available at the station
- Post Box
  
  Yes
  
  Located on the concourse
- Atm Machine
  
  Yes
  
  Located on concourse
- Shops
  
  Yes
  
  A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
Wifi
- Annotation
  
  Free public Wi-Fi is available at the station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.southwesternrailway.com/contact-and-help/lost-property
  
  0207 401 7861
- Operator Name
  
  South Western Railway
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Please be aware that the station is closed to the public overnight with no waiting facilities available.
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse.
  Staffed information points are located on the main concourse until 21:00 daily.
  A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0345 165 2030
- Operator Name
  
  APCOA Parking (UK) Limited
- Name
  
  Station Car Park
- Spaces
  
  27
- Number Accessible Spaces
  
  2
- Accessible Spaces Note
  
  Parking is free for disabled passengers parking in disabled spaces displaying a valid International Blue Badge
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  573
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  Cycle storage is located outside exit 3 on Station Approach / Cab Road.
  Also available:
  - on platforms 9 and 10
  - on platforms 11 and 12
- Annotation
  
  Please return to your bike within 2 weeks. Abandoned cycles are regularly removed from the racks and those that remain unclaimed are sent for disposal or donated to charitable schemes.
- Type
  
  Stands
  Racks
Accessibility
- Helpline
  
  If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Please visit the information point in the centre of the concourse for information and assistance.
  Disability assistance can be arranged in advance by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing [email protected]
  It is preferred if assistance is arranged 24 hours in advance.
- Staff help available opening hours
  
  Mon-Fri 04:45 to 01:05
  Sat 04:45 to 01:50
  Sun 05:45 to 01:05
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible toilets
  
  Yes
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Step Free Access
  
  There is step free access from the main concourse to all platforms, shops and facilities.
  Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
- Ticket Gates
  Yes
  - There are ticket gates to all platforms.
  - All platforms can be accessed by wide ticket gates.
- Impaired Mobility Set Down
  
  Yes
  
  Accessible bays are available near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)
- Wheelchairs Available
  
  Yes

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Trains from Heaton Chapelto London WaterlooFrom £42.00

Heaton Chapel to London Waterlooby train on average takes 2 hrs 44 mins

Heaton Chapel to London Waterloo one way only

Quick Links

Route info - Did you know!

Book your tickets

Heaton Chapel to London Waterloo train times

Heaton Chapel facilities

Station Message

London Waterloo facilities

Northern App

Northern App

Trains from Heaton Chapel
to London Waterloo
From £42.00