Trains from Heaton Chapel
to St Albans City
From £42.00
Heaton Chapel to St Albans Cityby train on average takes 3 hrs 33 mins
Heaton Chapel to St Albans City one way only
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Route info - Did you know!
- Trains depart every 14 minutes
- First train leaves Heaton Chapel at 06:16
- Last train leaves Heaton Chapel at 21:15
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Heaton Chapel to St Albans City train times
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Heaton Chapel facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
shelters only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvNo
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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St Albans City facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
There is a heated waiting area on each platform.
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Station BuffetYes
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ToiletsYes
Toilets, including accessible toilets are available on platform 1 and platform 4.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Post box available at station entrance
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Atm MachineYes
ATM located in station entrance
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ShopsYes
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1uURs44rH9bRBobQvtwqlU/448531126121005604ef1e9bf3499a25/2024-06_CI_TL_RRB_SAC_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets, including accessible toilets are available on platform 1 and platform 4.
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A Parking U K
Name: Station Way Multi Storey Car Park
Spaces: 606
Number Accessible Spaces: 4
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.apcoa.co.uk/thameslink/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A Parking U K
Name: Ridgmont Road Car Park
Spaces: 152
Number Accessible Spaces: 4
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.apcoa.co.uk/thameslink/Opening Times
Mon-Sun 24h -
Car Park 3
Notes
Operator Name: A P C O A Parking U K
Name: Victoria Street Multi Storey Car Park
Spaces: 816
Number Accessible Spaces: 13
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.apcoa.co.uk/thameslink/Opening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces1150
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ShelteredYes
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CctvYes
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Location
Station Way & Ridgmont Road
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TypeStands
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Ticket Office
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Ticket GatesYes
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Impaired Mobility Set DownYes
At the front of the station and in the station car park.
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Wheelchairs AvailableYes
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