Trains from Heaton Chapel
to St Austell
From £115.70
Heaton Chapel to St Austellby train on average takes 7 hrs 24 mins
Heaton Chapel to St Austell one way only
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Route info - Did you know!
- Trains depart every 29 minutes
- First train leaves Heaton Chapel at 06:16
- Last train leaves Heaton Chapel at 16:15
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Heaton Chapel to St Austell train times
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Heaton Chapel facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
shelters only
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvNo
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Friday 20th December - 07:00-19:00
Saturday 21th December - 07:00-19:00
Monday 23rd December - 07:15-16:00
Tuesday 24th December - 07:00-16:00
Friday 27th December - 07:15-16:00
Saturday 28th December - 07:15-16:00
Tickets can be bought from the ticket machine or digitally
St Austell facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetYes
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ToiletsYes
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby ChangeYes
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TelephonesYes
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Wi FiYes
Connect to "GWR Free Station WiFi"
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Atm MachineNo
Located outside the station
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ShopsYes
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Rail replacement locations
East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Annotation
Whether you"Öve lost something on one of our trains or at a station, we"Öll do our best to find it for you. Once we"Öve got your details, we"Öll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Same as ticket office hours.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 165 2030PL25 4LA -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park Winter prices 1st October to 31st March
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Spaces79
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ChargesOff-peak: £2.70
Daily: £3.80
Weekly: £19.00
Monthly: £60.00
Three Monthly: £163.00
Annual: £470.00
Saturday: £2.70
Sunday: £2.70 -
Number Accessible Spaces7
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvYes
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Fri 05:30 to 20:15
Sat 06:00 to 20:15
Sun 08:45 to 16:45 -
Induction LoopYes
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Accessible Ticket MachinesYes
Self service Ticket Machine is located at the entrance to platform 2.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Yes
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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