Trains from Hellifield
to Ipswich
From £51.50
Hellifield to Ipswichby train on average takes 5 hrs 38 mins
Hellifield to Ipswich one way only
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Route info - Did you know!
- Trains depart every 61 minutes
- First train leaves Hellifield at 07:36
- Last train leaves Hellifield at 18:07
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Hellifield to Ipswich train times
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Hellifield facilities
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Ticket office
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Ticket OfficeYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
No waiting rooms or shelters provided at the station. There is a heritage glazed canopy covering the platforms offering shelter from the weather.
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Kendal Rd at the junction with Midland Terrace. (Station side for Skipton, opposite side for Morecambe / Carlisle)Replacement transport will pick up/drop off at the bottom of the road leading to the station
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Subway
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessYes
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Nearest stations with more facilitiesSettleSkipton
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Accessible toiletsNo
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Step Free Access
- Category A Station
- Station is unstaffed
However no access problems for mobility impaired or elderly customers as the access to the platforms is via ramp. Step free access from road to station entrance.
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Ticket GatesNo
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Impaired Mobility Set DownYes
step free access from road to station entrance. However a gently slop access via a underpass from the road level to the station.
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Ipswich facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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First Class LoungeYes
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Seated AreaYes
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Waiting Room
There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge.
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TrolleysYes
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Station BuffetYes
Self-service vending machines providing hot drinks, cold drinks, and snacks
Free water refill point located on the station concourse, next to the customer service office
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ToiletsYes
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Accessible toiletsYes
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Baby ChangeYes
Female toilets,Male toilets
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TelephonesNo
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Wi FiYes
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Post BoxYes
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Atm MachineYes
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Shops
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
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CCTVYes
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Toilets
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AvailableYes
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Location
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services Open
This station is staffed 24/7 and is open during the hours shown above, with information from platform dispatch staff available during these times. Information from staff in the ticket office is available during ticket office opening hours.
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 426
Number Accessible Spaces: 9
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/ipswich-station-g-anglia/Opening Times
Mon-Sun 24hCharges
Off-peak: £8.40
Per Hour: £1.00
Daily: £9.40
Weekly: £50.00
Monthly: £222.00
Three Monthly: £636.00
Annual: £2,228.00
Saturday: £6.30
Sunday: £6.30
Note:£12.00 Weekend fare (from 1000 Friday - 0400 Monday)
£88.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks
Name: Premium Bay
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Charges
Annual: £2,625.00
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Bicycle Facilities
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Spaces200
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ShelteredYes
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CctvYes
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Location
There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
https://www.greateranglia.co.uk/travel-information/assisted-travel -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer service office on the main concourse.
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Ticket GatesYes
Ipswich station has Secure Station Acreditation
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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First Class lounge
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AvailableYes
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