Trains from Helsby
to Audley End
From £90.70
Helsby to Audley Endby train on average takes 4 hrs 24 mins
Helsby to Audley End one way only
Cheapest Advance Single
from £90.70
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 29 minutes
- First train leaves Helsby at 06:38
- Last train leaves Helsby at 19:37
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Helsby to Audley End train times
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Helsby facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesChester
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Accessible toiletsNo
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Station Message
Reduced parking spacesDuring the period 19/12/24 - 27/12/24, there will be reduced parking at this station. The 8 bays that run alongside platform 1, at the front of the station will not be in use.
Sorry for any inconvenience this may cause.
Audley End facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Waiting rooms are available on platforms 1 and 2
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Station BuffetNo
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ToiletsYes
Toilets are located in the booking hall and are open when the Ticket Office is open
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Accessible toiletsYes
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Baby ChangeYes
Female toilets
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TelephonesYes
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Wi FiYes
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Post BoxYes
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ShopsYes
News agent
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Rail replacement locations
Substitute bus services stop at front of Station
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CCTVYes
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Toilets
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AvailableYes
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Location
Toilets are located in the booking hall and are open when the Ticket Office is open
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
Yes - from ticket office -
Customer Help PointsYes
Help point available on platform 1
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 657
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £6.80
Per Hour: £1.00
Daily: £8.40
Weekly: £42.00
Monthly: £186.00
Three Monthly: £530.00
Annual: £1,856.00
Saturday: £4.70
Sunday: £4.70
Note:£74.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 5
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Annual: £2,060.00
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Bicycle Facilities
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Spaces86
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ShelteredNo
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CctvYes
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Location
Within station and on forecourt
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TypeStands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
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Staff help available opening hoursMon-Fri 06:00 to 19:00
Sat 07:00 to 18:00
Sun 09:00 to 17:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toiletsYes
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Step Free Access
This station has step free access to platforms via lifts.
This station is a category A station according to ORR station classification system.
https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.