Helsby to Berwick-upon-Tweed Train Tickets & Timetables

Helsby to Berwick-upon-Tweedby train on average takes 4 hrs 35 mins

Helsby to Berwick-upon-Tweed one way only

Cheapest Advance Single from £119.40

* Cheapest Advanced Single available when booked 9 weeks in advance

Quick Links

Route info - Did you know!

Trains depart every 37 minutes
First train leaves Helsby at 05:04
Last train leaves Helsby at 18:01

Book your tickets

Helsby to Berwick-upon-Tweed train times

| Last updated: {{journey_data.updated}}

	Departs	Arrives	Train	Duration
	{{train.departs}} {{train.origin_name}} {{train.status}}	{{train.arrives}} {{train.destination_name}} {{train.status}}	{{train.ticket_type}}, {{train.operator}}	{{train.duration}}, {{train.changes}}

Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Helsby facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Helsby station
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Transport for Wales
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Cycle parking is in two locations at Helsby station.
  3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machine is on Chester-bound platform.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Nearest stations with more facilities
  
  Chester
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3.
  Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Berwick-upon-Tweed facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for GR
Facilities
- Car Park
  
  Yes
- First Class Lounge
  Located
  Platform 2
  Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  - Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  - Any London North Eastern Railway First Class packages
  - First Advance (routed LNER/ LNER & connections
  - London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
  - London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
  - London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & Connections)
  - London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER & Connections)
  - Inclusive Tour Tickets (Superbreaks etc.)
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Unisex Toilet, newspapers
  Refreshments
  Complimentary: tea/coffee/hot chocolate/water/ biscuits
  Wi-Fi
  Yes
  Showers
  No
- Seated Area
  
  Yes
- Waiting Room
  
  Yes
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
- Trolleys
  
  Yes
- Station Buffet
  
  Yes
  
  Costa coffee available as well as vending machine on the main concourse
- Toilets
  
  Yes
  
  The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  Yes
  
  The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Berwick-upon-Tweed station
- Atm Machine
  
  Yes
- Rail replacement locations
  
  Rail Replacement Coaches leave from the front of the station.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  Yes
  
  The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  01302 362175
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  No
Parking
- Contact Details
  
  Max length of stay is 72 hours
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
- Operator Name
  
  Northumberland County Council
- Name
  
  Council Car Park
- Spaces
  
  124
- Charges
  
  Daily: £3.50
  Note:
  Max length of stay is 72 hours
- Number Accessible Spaces
  
  5
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Within car park
- Type
  
  Stands
Accessibility
- Helpline
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening hours
  
  Mon-Sat 06:00 to 22:45
  Sun 09:00 to 22:45
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  Yes
  
  Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
- Step Free Access
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955
  Lift available from station forecourt to platforms 1 & 2.
  RNIB Map for all located just to the left of the station entry doors.
  Please note that between Monday 9 September and Sunday 1 December 2024, there will be no step-free access to platforms 1 and 2 due to essential upgrade work to replace the lifts at this station. If you require assistance, please speak to station staff or contact us about Assisted Travel.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  Located
  Platform 2
  Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  - Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  - Any London North Eastern Railway First Class packages
  - First Advance (routed LNER/ LNER & connections
  - London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
  - London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
  - London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & Connections)
  - London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER & Connections)
  - Inclusive Tour Tickets (Superbreaks etc.)
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Unisex Toilet, newspapers
  Refreshments
  Complimentary: tea/coffee/hot chocolate/water/ biscuits
  Wi-Fi
  Yes
  Showers
  No

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Trains from Helsbyto Berwick-upon-TweedFrom £119.40

Helsby to Berwick-upon-Tweedby train on average takes 4 hrs 35 mins

Helsby to Berwick-upon-Tweed one way only

Quick Links

Route info - Did you know!

Book your tickets

Helsby to Berwick-upon-Tweed train times

Station Message

Helsby facilities

Berwick-upon-Tweed facilities

Northern App

Northern App

Trains from Helsby
to Berwick-upon-Tweed
From £119.40