Trains from Helsby
to Carmarthen
Book your tickets
Helsby facilities
-
Ticket office
-
Ticket OfficeNo
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomNo
-
Station BuffetNo
-
ToiletsNo
-
Accessible toiletsNo
-
Baby ChangeNo
-
TelephonesNo
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
-
CCTVYes
-
-
Toilets
-
Accessible toiletsNo
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
-
NameStation Car Park
-
Spaces20
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
CctvNo
-
Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible Public TelephonesNo
-
Nearest stations with more facilitiesChester
-
Accessible toiletsNo
-
Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableNo
-
Carmarthen facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard ValidatorNo
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Waiting RoomYes
-
Station BuffetNo
-
ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Baby ChangeYes
-
TelephonesNo
-
Wi Fi
-
Post BoxYes
-
ShopsNo
-
Rail replacement locations
The rail replacement bus stop is at the front of the station.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesNo
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/www.apcoa.co.uk/tfwr/ -
Operator NameAPCOA
-
NameStation Car Park
-
Spaces68
-
Number Accessible Spaces4
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
CctvYes
-
Location
Eight Sheffield stands providing 16 spaces are located under the northern end of the canopy on Platform 1
-
Annotation
Eight stands providing 16 spaces
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
Monday to Sunday 00:00 to 23:59 (24 hours, 7 days a week)
-
Staff help available opening hoursMon-Sun 24h
-
Induction LoopYes
-
Accessible Ticket MachinesYes
Ticket machines are touchscreen.
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible TaxisNo
-
Accessible Public TelephonesNo
-
Nearest stations with more facilitiesGowerton
-
Accessible toiletsYes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Step Free Access
Category B2.
Step free access is available to Platform 1.
Platform 2 can be accessed via the ramp at the end of Platform 1 and across a foot crossing.
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
-
Wheelchairs AvailableYes
-