Helsby to Colwyn Bay Train Tickets & Timetables

Helsby to Colwyn Bayby train on average takes 1 hrs 6 mins

Helsby to Colwyn Bay one way only

Cheapest Advance Single from £22.80

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 44 minutes
First train leaves Helsby at 06:38
Last train leaves Helsby at 00:10

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Helsby to Colwyn Bay train times

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Helsby facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Helsby station
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Transport for Wales
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Cycle parking is in two locations at Helsby station.
  3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machine is on Chester-bound platform.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Nearest stations with more facilities
  
  Chester
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3.
  Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Colwyn Bay facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or at ticket office.
  You can get a TFW SmartCard on our website: www.tfw.wales
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  On each platform.
- Station Buffet
  
  No
- Toilets
  
  Yes
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Baby Change
  
  Yes
  
  Baby change facilities are in ladies and gents toilets on platform 1.
- Telephones
  
  No
- Wi Fi
  
  Yes
  
  Find WiFi Hotspots around Colwyn Bay station
- Rail replacement locations
  
  The rail replacement bus stop is in the station car park.
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  Baby changing facilities in ladies and gents toilets
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Wifi
- Annotation
  
  Find WiFi Hotspots around Colwyn Bay station
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  Ticket Office only.
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: https://www.apcoa.co.uk/tfwr
  
  LL29 8DF
- Operator Name
  
  APCOA
- Name
  
  Station Car Park
- Spaces
  
  77
- Number Accessible Spaces
  
  3
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
- Annotation
  
  5 hoops
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Help point available - Location: Alongside lift doors at both platform and bridge level
  Induction loop availability - Induction Loops in Help Points and at Ticket Office Window
- Staff help available opening hours
  
  Mon-Sat 06:15 to 21:05
  Sun 09:05 to 16:50
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  The ticket machine is available during ticket office opening hours.
  The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
  The ticket machine is next to the booking office.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Accessible toilets
  
  Yes
  
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
- Step Free Access
  
  Category A.
  Step free access is available from the station car park and a footbridge with lifts connects both platforms.
- Ticket Gates
  
  Yes
  
  Ticket gates available during ticket office opening hours. There are wide aisle gates.
- Impaired Mobility Set Down
  
  Yes
  
  Outside the ticket office.
- Wheelchairs Available
  
  Yes

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Trains from Helsbyto Colwyn BayFrom £22.80

Helsby to Colwyn Bayby train on average takes 1 hrs 6 mins

Helsby to Colwyn Bay one way only

Quick Links

Route info - Did you know!

Book your tickets

Helsby to Colwyn Bay train times

Helsby facilities

Colwyn Bay facilities

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Trains from Helsby
to Colwyn Bay
From £22.80