Trains from Helsby
to Gatwick Airport
From £84.20
Helsby to Gatwick Airportby train on average takes 3 hrs 58 mins
Helsby to Gatwick Airport one way only
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Route info - Did you know!
- Trains depart every 37 minutes
- First train leaves Helsby at 05:51
- Last train leaves Helsby at 20:35
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Helsby to Gatwick Airport train times
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Station Message
TfW Penalty Fare Zone ExpansionThis station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Helsby facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesChester
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Accessible toiletsNo
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Gatwick Airport facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine.
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Smartcard IssuedNo
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Southern or Thameslink 'Key' smartcards, please visit their websites.
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Penalty Fares
Url: https://www.gatwickexpress.com/travel-information/on-board/penalty-faresSNTLGX
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Luggage
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Annotation
Available in the airport terminal. Visit the London Gatwick Airport website for more information.
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Contact Details
Available in the airport terminal. Visit the London Gatwick Airport website for more information.
Url: https://www.gatwickairport.com/premium-services/luggage-storage.html -
AvailableYes
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomYes
Heated waiting areas are available on platforms
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TrolleysYes
Luggage trolleys are available in the airport terminal. However, these are not available or allowed on the station platforms.
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Station BuffetYes
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ToiletsYes
Platforms 1 and 2 and within the airport terminal.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesNo
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Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Gatwick Express website.
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Post BoxYes
Located in the Airport Terminal
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Atm MachineYes
Located outside the station as well as on concourse
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Bureau De ChangeYes
Available in the airport terminal.
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ShopsYes
Available in the airport terminal.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/763iUfPbBQb9TyeeS2Wza2/881e3d65df09a37dd2852ad3674d6135/2023-09_CI_GX_RRB_GTW_DR.pdf
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CCTVYes
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Toilets
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AvailableYes
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Location
Platforms 1 and 2 and within the airport terminal.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Annotation
If you have lost something at our station or onboard our trains, please visit our website and use the webform to register your lost item.
Some of our trains serve stations which are managed by other train operators (see below) or other operators services will call at Gatwick Airport. You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details0345 850 1530
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AvailableYes
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Operator NameGatwick Express Lost Property
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Information Available From StaffYes - from help point
Yes - from information point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Parking
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Contact Detailshttps://www.gatwickairport.com/parking.html
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Operator NameGatwick Airport
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NameAirport Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Spaces Note
Blue Badge parking spaces are available at Gatwick Airport.
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.gatwickexpress.com/help-and-support/contact-us -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. On-train staff are also available to assist you on and off some services.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopNo
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Accessible Ticket MachinesYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The assistance meeting point is at the assistance desk on the main concourse.
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Ticket GatesYes
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Impaired Mobility Set DownYes
Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information.
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Wheelchairs AvailableYes
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