Helsby to Grays Train Tickets & Timetables

Helsby to Graysby train on average takes 5 hrs 2 mins

Helsby to Grays one way only

Cheapest Advance Single from £81.40

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 37 minutes
First train leaves Helsby at 04:00
Last train leaves Helsby at 20:01

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Helsby to Grays train times

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Station Message

Coming soon: TfW Penalty Fare Zone Expansion

From Monday 18 November 2024, this station will be within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Helsby facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Helsby station
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Transport for Wales
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Cycle parking is in two locations at Helsby station.
  3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machine is on Chester-bound platform.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Nearest stations with more facilities
  
  Chester
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3.
  Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to the station.

Grays facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster top-up is only available from the self-service ticket machines
  The nearest Oyster Ticket Shop that can issue a new Oyster Card is Dave's News, 81 High Street, Grays. RM17 6NX.
- Smartcard Issued
  
  No
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty Fares
  
  Penalty fares apply for CC
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  Yes
  
  Coffee shop located on platform 1
- Toilets
  
  Yes
  
  The toilets are located on Platform 1.
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
- Baby Change
  
  Yes
- Telephones
  
  Yes
- Wi Fi
  
  Yes
- Post Box
  
  Yes
- Shops
  
  Yes
  
  Newspaper kiosk in booking hall on platform 1
- Rail replacement locations
  
  Exit the station via platforms 2/3 and turn left onto Crown Road:
  - If travelling towards Rainham/Upminster/London, use bus bay 1
  - If travelling towards Tilbury/Southend, use bus bay 8
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platform 1.
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
Wifi
- Annotation
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.c2c-online.co.uk/help-feedback/lost-property/
  
  03457 44 44 22
- Open
  
  Except Christmas Day and Boxing Day
- Operator Name
  
  Operated by c2c
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket
  
  Email Address: [email protected]
  Url: http://www.ncp.co.uk
  
  0845 050 70 80
- Operator Name
  
  National Car Parks Ltd
- Name
  
  Station Car Park
- Spaces
  
  168
- Charges
  
  Per Hour: £1.00
  Daily: £8.40
  Weekly: £33.00
  Monthly: £127.00
  Three Monthly: £369.00
  Annual: £1,270.00
  Saturday: £3.20
  Sunday: £3.20
  Note:
  Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Number Accessible Spaces
  
  5
- Accessible Car Park Equipment
  
  No
- Accessible Car Park Equipment Note
  
  Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  78
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  At entrance to station car park and on Crown Road near to bus stops
- Type
  
  Stands
Accessibility
- Helpline
  
  03457 44 44 22
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff help available opening hours
  
  Mon-Fri 06:00 to 21:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Height Adjusted Ticket Office Counter
  
  No
  
  Customer Service Staff
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  Platform 1. This can be accessed using a radar key.
- Step Free Access
  
  There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
- Ticket Gates
  
  Yes
- Impaired Mobility Set Down
  
  Yes
  
  Outside either entrance on Station Approach or Crown Road

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Trains from Helsbyto GraysFrom £81.40

Helsby to Graysby train on average takes 5 hrs 2 mins

Helsby to Grays one way only

Quick Links

Route info - Did you know!

Book your tickets

Helsby to Grays train times

Station Message

Helsby facilities

Station Message

Grays facilities

Northern App

Northern App

Trains from Helsby
to Grays
From £81.40