Helsby to Hayes (Kent) Train Tickets & Timetables

Helsby to Hayes (Kent)by train on average takes 4 hrs 16 mins

Helsby to Hayes (Kent) one way only

Cheapest Advance Single from £79.80

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 26 minutes
First train leaves Helsby at 05:51
Last train leaves Helsby at 19:37

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Helsby to Hayes (Kent) train times

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Station Message

TfW Penalty Fare Zone Expansion

This station is within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.

Helsby facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Helsby station
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Transport for Wales
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Cycle parking is in two locations at Helsby station.
  3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machine is on Chester-bound platform.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Nearest stations with more facilities
  
  Chester
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3.
  Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Hayes (Kent) facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Travelcard
  
  Zone 5
- Penalty Fares
  
  Penalty fares apply for SE
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Station Buffet
  
  Yes
  
  Coffee shop and Selecta vending machine
- Toilets
  
  Yes
  
  Booking Hall - Available during staffing hours
- Accessible toilets
  
  Yes
  
  Booking Hall - Available during staffing hours. This toilet is stoma friendly.
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Hayes (Kent) station
- Rail replacement locations
  
  Bus stop B, near "The Baby Rack" shop
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  Booking Hall - Available during staffing hours
- Accessible toilets
  
  Yes
  
  Booking Hall - Available during staffing hours. This toilet is stoma friendly.
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  0345 322 7021
- Available
  
  Yes
- Operator Name
  
  Southeastern Customer Services
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  
  On platform
- Ticket gates
  
  No
Parking
- Contact Details
  
  From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
  
  Email Address: [email protected]
  Url: https://www.nationalrail.co.uk/
  
  0330 333 9232
- Operator Name
  
  APCOA Parking
- Name
  
  Station Car Park
- Spaces
  
  117
- Charges
  
  Off-peak: £5.80
  Daily: £6.40
  Weekly: £28.40
  Monthly: £99.80
  Three Monthly: £297.60
  Six Monthly: £598.00
  Annual: £1,071.00
  Saturday: £4.90
  Sunday: £3.50
  Note:
  From 1st June - new off peak evening rate (after 18:00) - £1.50
- Number Accessible Spaces
  
  6
- Accessible Spaces Note
  
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  20
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  on platform island
- Annotation
  
  You may leave your cycle in the rack provided however you do so at your own risk.
- Type
  
  Stands
Accessibility
- Helpline
  
  0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
  
  https://www.nationalrail.co.uk/
- Staff help available opening hours
  
  Mon-Fri 06:10 to 19:30
  Sat 07:20 to 14:00
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  booking hall
- Height Adjusted Ticket Office Counter
  
  Yes
  
  There are standing height and wheelchair height ticket counters available.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Nearest stations with more facilities
  
  Lewisham
- Accessible toilets
  
  Yes
  
  Booking Hall - Available during staffing hours. This toilet is stoma friendly.
- Step Free Access
  
  Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Short ramp access from car park to station entrance. Step free access to these terminal platform from station entrance via short steep ramp.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No

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Trains from Helsbyto Hayes (Kent)From £79.80

Helsby to Hayes (Kent)by train on average takes 4 hrs 16 mins

Helsby to Hayes (Kent) one way only

Quick Links

Route info - Did you know!

Book your tickets

Helsby to Hayes (Kent) train times

Station Message

Helsby facilities

Hayes (Kent) facilities

Northern App

Northern App

Trains from Helsby
to Hayes (Kent)
From £79.80