Trains from Helsby
to Market Harborough
Book your tickets
Helsby facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesChester
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Accessible toiletsNo
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Market Harborough facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting rooms, along with sheltered platform waiting areas with accessible seating located on platform 1 (at the north end and centrally) and on platform 2 (centrally).
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Station BuffetYes
Cafe and vending machine.
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ToiletsYes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office.
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Accessible toiletsYes
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Rail replacement locations
Buses leave from the Bay adjacent to the station car park.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
AvailableNo
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Operator NameEast Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
£2.00 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
Url: https://www.nationalrail.co.uk/03457 125 678 -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces314
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ChargesOff-peak: £6.00
Daily: £12.00
Weekly: £36.00
Monthly: £120.00
Three Monthly: £324.00
Annual: £1,200.00
Saturday: £6.00
Sunday: £6.00
Note:£2.00 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
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Number Accessible Spaces19
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces36
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ShelteredYes
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CctvYes
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Location
Main entrance - Cycle Hub.
The Cycle hub will have reduced availability following recent vandalism. Station teams will open the temporary door between 06:00 and 20:00 daily. Please note, the door will not be locked during this time and access will not be available overnight. Please secure your cycles, and do not leave cycles overnight. Bicycles are left at own risk.
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Annotation
Customers provide own padlock
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
Staff available to help
05.15 - 01.00 Mon - Fri
05.15 - 23.50 Sat
07.00 - 00.30 Sun
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Staff help available opening hoursMon-Fri 05:30 to 01:00
Sat 06:00 to 23:59
Sun 07:00 to 00:30 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
Category A station. Step free access is available to both platforms, via the ticket office for platform 1 or the new car park for platform 2. Please check which platform your train is due to depart from before arriving at the station.
Services to the north, including Leicester, Nottingham, Sheffield and Derby normally depart from platform 1.
Services to London and stations south of Market Harborough normally depart from platform 2.
If you do need assistance to change platforms, we're happy to help. Please speak to a member of staff or use a Help Point in the station.
This station has tactile paving at the edge of each platform.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.