Trains from Helsby
to Mortlake
From £79.80
Helsby to Mortlakeby train on average takes 3 hrs 52 mins
Helsby to Mortlake one way only
Cheapest Advance Single
from £79.80
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 14 minutes
- First train leaves Helsby at 06:38
- Last train leaves Helsby at 19:37
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Helsby to Mortlake train times
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Helsby facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Station BuffetNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces20
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredYes
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CctvNo
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible Public TelephonesNo
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Nearest stations with more facilitiesChester
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Accessible toiletsNo
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Mortlake facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Mortlake ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 3
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaNo
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Waiting RoomNo
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Station BuffetYes
Coffee Shop on platform 1.
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ToiletsYes
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Post BoxYes
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Rail replacement locations
To Barnes: Mortlake High Street, bus stop A
To Richmond: Mortlake High Street, bus stop B
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CCTVYes
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Toilets
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AvailableYes
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Location
Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Mortlake.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesNo
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Parking
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NameMortlake Car Park
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Spaces13
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ChargesOff-peak: £3.60
Per Hour: £1.20
Daily: £7.30
Weekly: £29.10
Monthly: £102.90
Three Monthly: £308.70
Annual: £1,029.00
Saturday: £3.60
Sunday: £3.60
Note:Ring Go Code 77503.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.60.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £10.80.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
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Number Accessible Spaces1
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Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces132
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ShelteredYes
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CctvYes
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Location
Platform 2
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Step Free Access
Step-free category B Station - There is step-free access to both platforms.
Interchange is via the stepped footbridge, or step-free via the road level crossing beside the station.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.